Note fondée sur 915 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 19 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2022 par The Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely,
5 sur 5
par un voyageur

Publié le 5 nov. 2024
Room was perfect for my stay. Nice area for my dog
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lei, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit. Natalie #team6
4 sur 5
par un voyageur

Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,
5 sur 5
par un voyageur de Mississauga

Publié le 14 août 2024 sur Expedia
The rooms were very clean and spacious. Bathroom was modern and spacious as well. Corridor carpet was very clean and well lighted. Staff was friendly and pleasant especially Ashley and Kimberly
Commentaires de Gestion de l’hôtel
15 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
We just heard that pets are free. Nice. The staff were very pleasant and helpful.
Commentaires de Gestion de l’hôtel
12 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,
4 sur 5
par un voyageur

Nice hotel, clean but needs some updates

Publié le 10 août 2024 sur Hotels
Overall this hotel was pretty good. Staff did a really nice job of cleaning but it is an older building. Our sheets were damp when we arrived, the staff changed them and hours later they were damp again. The building needs some dehumidifiers to help with that. Also some of the sheets we were given have tears and our curtains did too. Everything was clean though which was very nice just an older building that could use some upgrades. The staff were all very friendly.
Commentaires de Gestion de l’hôtel
11 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for taking the time to share your comments concerning your stay with us.We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued; and hope you will give us an opportunity to better serve you in the near future.Sincerely,
4 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for taking the time to share your comments concerning your stay with us.We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued; and hope you will give us an opportunity to better serve you in the near future.Sincerely,
5 sur 5
par un voyageur

Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tim,Thank you for the perfect rating!! Maz K.#Team6
2 sur 5
par un voyageur

Interview nightmare

Publié le 6 août 2024 sur Hotels
Check in went well The next morning I had an interview, got in the shower and half way through the water was shut off. No notice, nothing. Also no pitlets in bathroom work. Not happy
Commentaires de Gestion de l’hôtel
7 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,
5 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
The check in lady was on top of her job. I think she just started but was great
Commentaires de Gestion de l’hôtel
5 août 2024 par The Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,