Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Loon condo
Publié le 2 sept. 2024 sur HomeAwayThis unit was great for a family of 4. The unit was very clean and has a great view from the balcony. It was a little difficult to locate it and we had issues with the entry code and there was also no key in the lock box upon arrival however we were able to call customer service right away and they provided us with a back up code
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
We are glad to know that you enjoyed your stay with us. We apologize for the inconvenience that you have encountered during your arrival. We appreciate you bringing this one to our attention and we do hope we will have another chance to host you.
par un voyageur de Natick
Publié le 11 août 2024 sur HomeAway
par un voyageur
Good location
Publié le 30 juill. 2024 sur HomeAwayThe check in process was a disaster. We were not given the code to the exterior lock or the backup lockbox. I was able to contact the host, which is a third party agency. They were responsive but it took about an hour from the time we arrived until we could actually enter the property. The unit was clean but tired. The tables and chairs all had loose hardware. The beds were uncomfortable. The location was great and there’s a lot to do in the area. We enjoyed having access to the pools, hot tubs and other amenities. We spent a good amount of time at the pool. The property could be great but definitely needs some TLC.
Commentaires de Gestion de l’hôtel
14 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
our stay in Lincoln
Publié le 18 juill. 2024 sur HomeAwayThe rental condo was very clean and neat. The only issues with the condo were the lack of air conditioning and the doors. The entry door to the porch was jammed and difficult to open. once we got in the condo that door remained open throughout our stay. The screens on the slider doors were also damaged.
par un voyageur
Nice Unit, Overall Property Just Okay
Publié le 22 juin 2024 sur HomeAwayWe enjoyed our stay at this unit. The condo interior was clean and had everything we needed, like fans, pool towels, and even some detergent. Bathrooms and kitchen are updated, but the furniture and rugs are pretty outdated. The location was good- only a few minutes drive to the downtown Lincoln area and close to the local attractions like Clark’s trading post and Loon stride. There were a few things that bothered us during our stay. The towels and linens were clean but a bit scratchy. The instructions to find the unit were useless, and after driving around for 20 minutes we were lucky to find someone at the main reception building who could give us proper instructions. The stairwells and grounds were dirty, unlit and outdated. The porches to the unit were unswept and dirty, and the furniture on them was also filthy and completely uninviting. There were no screens installed on the porch sliding doors, and we couldn’t open some of the windows because the screens had large gaps. Even though the unit doesn’t have air conditioning, we were comfortable enough at night with the windows open and fans going. It was quite muggy during the day in the unit, but we were out exploring the area most of the time. We used the indoor pools on a rainy day, which were clean, but outdated. One of the outdoor pools was closed for maintenance. Overall, we’d likely choose to stay elsewhere next time we visit the area.
par un voyageur
Lovely Mother’s Day and Graduation weekend
Publié le 12 mai 2024 sur HomeAwayThe condo was spacious, clean, and well equipped. The facilities at the rest of the resort was decent. Appreciated access to pool and jacuzzi.
par un voyageur
Unit nice, nice proximity to Loon Mountain
Publié le 1 avr. 2024 sur HomeAwayStay was nice, unit was spacious and well stocked. (some beds could use new matteresses though)
Lots of frustration with the check in process and lack of directions to the unit, as its numbering is inconsistent with the other units in the building. Management company was not helpful over the phone as they did not have directions in addition to what was sent via email.
Once settled, our stay was fine and unit was as pictured.
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
Bridget, thank you for sharing your experience with us, we're pleased you found our home spacious and well-stocked! That said, we apologize for the issues you encountered with check-in and the directions to the home. Our local manager assured us that the directions have been added to our notes for guests and our guest services team to access. Additionally, our team will discuss adding more toppers to mattresses with the homeowner and we appreciate your feedback as an opportunity to improve. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Great Stay
Publié le 21 mars 2024 sur HomeAwayHighly recommend
par un voyageur
Great place
Publié le 7 mars 2024 sur HomeAwayClean, great location, friendly staff.
Bigger than I expected, nice front and back deck. Plenty of kitchenware and appliances.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
