Note fondée sur 574 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mediocre at best
Publié le 24 sept. 2024 sur HotelsThey were friendly people. Very nice. I was a little frustrated that they couldn't get my electronic key to work. I went through 3 of them. My room was all the way at the other end of the motel. It was a long walk to the front desk and got pretty old. The worse part of staying there was the smell. There was an enormous odor of curry and it slapped you across the face when you entered the back section of the motel. It was not pleasant at all. My room didn't smell of curry but everywhere outside it did. Overall it wasn't a bad experience. The bed was comfortable and that's really all I needed.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Marshall,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Daniel,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
To begin, this hotel is directly across from the Nebraska State Penitentiary. Not even joking. Secondly, it was probably built in the 1970s and has barely been updated since then. There is a musty and dirty smell and the carpets were relatively dirty as well. We didn’t get to our room because our keys wouldn’t work, but based upon some of the other rather interesting people staying there, we decided we were going to stay elsewhere.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dustin, Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future. We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself. Looking forward to welcoming you back. Sincerely, General Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Only a couple issues: the carpet was wet outside our bathroom door. the room was very humid and the exhaust fan in the bathroom didn’t work. it made noise like it was working but no moisture was taken out while showering.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lisa,It was great to have you staying with us at Quality Inn & Suites and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
When we were on our way home we both started noticing bug bites....and now are possitive it is bed bugs. Very unhappy with our stay after giving the hotel placement the benefit of doubt.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sydney,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur de Portland
Publié le 11 sept. 2024 sur Expedia
Very nice room. Great beds
Commentaires de Gestion de l’hôtel
11 sept. 2024 par kulvir, Gestion de l’hôtel
Thank you so much for us for your stay and we are happy to hear that you enjoyed your stay.Hope to see you back soon!Thanks
par un voyageur
Food poison & double charged
Publié le 10 sept. 2024 sur HotelsFront desk made me wait 10 minutes to check in even though I was only customer. Said waiting for another customer to return from bathroom.
Continental breakfast poisoned me with just 2 bites. Neither eggs nor sausage was fully cooked and cold. Threw slab of processed slab of processed egg into steam table which was cold to touch.
Charged me twice for room and pet fee. Said they would refund second charge but haven’t done so yet. Charge was done yesterday.
We’ve stayed here several times over the years but operation has tanked. Never again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear David,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Everything pretty good except my wife was bit by a spider
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Timothy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Leigh, Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay. Thank you, Sincerely, General Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The hotel was in a kind of sketchy area - across from a prison and next to a bar. The lock on the side door of the hotel was broken so anyone could open it - management please fix this asap as it made us feel unsafe. The room was clean and the bed was quite comfy though and the breakfast was decent.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
