Avis Riverbank Motel and Cabins

Hello Jeri, Thank you for the positive comments on how extremely clean your unit was and how it was equipped with everything you needed for your stay. If you had a question about what you booked, please ask us next time to show you proof that you are in thr correct room. I looked at your original reservation, and you were given the exact unit you booked, a room with 1 queen bed and 1 twin bed on the riverside with refrigerator, microwave, and coffee maker. We do not have a room with 2 full beds. We have a unit with 2 queen beds and fully equipped kitchenette, but it costs more. We are sorry if the bed wasn't moved far enough up for the door to open freely, and that some noise was heard from your neighbors. If you conta trd us about the issue, we could have spoken to the guests. All three owners live on the property, so service doesn't end at 7pm, and we don't appreciate the misinformation you are giving people. All you have to do is call the office phone number you were given and we can be reached. I'm glad you appreciated the speedy service you received when you needed help with your TV. We always strive to deliver excellent customer service! Lastly, I don't know why you feel the need to say that our pictures are cheap. I personally do the photography for many pieces in the rooms, and did them all for the room you were in. I get them professionally framed or my images turned in canvas pieces. I believe the one you are talking about is the photo taken from Artist Bluff. I did that hike with my family and proudly display local pieces in the rooms so the customer is reminded of the beauty of the area they are vacationing in. This particular photo is so popular that some customers have purchased copies of it. I hope you can reflect on the positives and try us again in the future.

Thank you for you review Jean! We love hearing that you found our place to be affordable, conveniently located, and extremely clean. We always strive for excellent customer service and are glad you found the accommodation excellent. We have never had a guest complain about boiler noise before, but had you mentioned it to us, we could have tried to switch your room so that it wouldn't effect you. Based on all the positives, we hope you will book again soon and request a different motel room.

Thank you for the perfect review score Jessica! It is so nice to hear that you loved your affordable stay with us and found our location and off-site amenities very convenient. We have a great staff and are glad you enjoyed talking to Deanna to learn about the area. We look forward to your next visit!

Thank you for the perfect 10 out of 10 review Brian! We look forward to your next visit!

Thank you for the perfect 10 out of 10 review Beth! We hope to see you again soon!

Thank you for the perfect 5 out of 5 review score Bindesh! We are so glad you enjoyed your stay in our cottage along the river. We hope to see you again soon!