Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2024
The property was clean, staff was friendly, and the rooms were comfortable. Housekeeping did a great job of cleaning. I traveled alone and did not have a big area to “straighten”. My only complaint is about the patrons in the neighboring room having a party from 10:30 pm- 1:00 am. This obviously is not the fault of the property, but the amount of noise transferred from another room was significant.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Liz , Gestion de l’hôtel
We appreciate you taking the time to rate us on your recent stay with us. We are blessed to have the Housekeepers that we do. I'm terribly sorry that you were disturbed by other guests at such a late hour. If I would of been made aware I would have reached out to them regarding the matter. I hope you book through Comfort Suites in the future. Best Regards, Elizabeth KovarikFront Desk ClerkComfort Suites Lindale- Tyler North
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Katera Timmons -Guest Service Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lindale - Tyler North.We sincerely appreciate and value your feedback as a guest. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Liz , Gestion de l’hôtel
Chinonye, Thank you for taking our online survey regarding your recent stay at Comfort Suites in Lindale, TX.As a Choice Privileges member, you are truly valued. We hope to see you again soon.Sincerely,Elizabeth Kovarik Comfort Suites Lindale- Tyler North Front Desk
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Nice clean place easy to check in has a nice pool the bed was one of the most comfortable I've had in a hotel
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Daniel Harrison Front Desk, Gestion de l’hôtel
Thank you for taking the time to take our online survey. We use your input to ensure we provide all of our guests a wonderful experience while with us
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Stay there for a weekend and had a great time with a friend.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The hot tub bubbler broke and that was the reason for stay, however, the staff upgraded my room with jacuzzi at no extra charge. I was thrilled to experience this on my birthday.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Everything was great except for being woke up the first morning there by a false fire alarm going off
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Katera Timmons -Guest Service Manager, Gestion de l’hôtel
Thank you for your review and for sharing your experience with us. I’m glad to hear that most aspects of your stay were enjoyable, but I sincerely apologize for the disruption caused by the false fire alarm. I understand how frustrating that must have been, and we are taking steps to ensure this doesn’t happen again in the future.Your comfort is our priority, and we appreciate your patience during the situation. We hope that, despite this inconvenience, we’ll have the pleasure of welcoming you back for an even better stay.Warm regards,
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Daniel Front Desk Agent, Gestion de l’hôtel
Thank you for taking the time to leave us a positive review, we use your feedback to help us provide all of our guest a great experience while at our hotel. We hope to have you stay with us again very soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Daniel Front desk, Gestion de l’hôtel
Thank you for taking the time to leave a positive review about your stay with us, WE use your feedback to ensure that we give all of our guest a great stay. We hope to have you as a guest again real soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Katera Timmons -Guest Service Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. I’m truly sorry to hear that your experience did not meet your expectations, and I want to extend our sincerest apologies for any inconvenience you encountered during your stay.We take all guest feedback very seriously, as it helps us improve the quality of our service. While it’s disappointing to know that we didn’t provide the positive experience we aim for, I would love to learn more about the specific issues you faced. Your input is invaluable in helping us address any shortcomings and make the necessary improvements.Please feel free to reach out to us, and I would be happy to discuss your concerns further. We would greatly appreciate the opportunity to make it right and to provide you with the stay you deserve should you choose to visit us again.Thank you once again for your time, and we hope to have the chance to regain your trust.Warm regards,
