Note fondée sur 299 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2024
This was an unbelievable stay. The service was phenomenal. The facility had an inside bar. We were able to get a nightcap. The bartender was great. She served with a smile, even at closing time and last minute order. The facility was immaculate, the breakfast great, the staff so friendly. We will stay here again in the future. Wonder stay!!!
Commentaires de Gestion de l’hôtel
5 déc. 2024 par Owner, Gestion de l’hôtel
Lillia, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
par un voyageur
Publié le 13 nov. 2024
Excellent option
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Owner, Gestion de l’hôtel
Luis, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Owner, Gestion de l’hôtel
Francis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
When we arrived they improperly swiped our card for a couple hundred dollars. When I alerted them to it, they changed our payment method to a debit card linked to my Expedia account *without asking me!
This started a new cycle of charges to that card while the previous remained as a hold.
The card I presented them with on arrival was a travel checking account that was set up to have the exact amount of the hotel stay SPECIFICALLY to navigate the problem of temporary holds.
Effectively the hotel tied up about $300 of our cash that was meant for a couple dinners out, which we couldn’t do because we are working people who don’t have extra money to use when this kind of thing happens.
And now it’s 8 days later and I still have a hold for $100 on my personal checking that I never authorized the hotel to use.
The general manager reached out to me and offered points toward a future stay — are you laughing yet because I am. I’m old enough to remember that if a hotel ruins your trip, they comp you a night, or they upgrade your room. Instead they offered me a vague number of points and asked me to bet on their hotel next time, and spend more money.
This is how you lose a customer for life folks- not just the location but the brand itself.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Andrew. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Beautiful, modern newer hotel. Breakfast options very good! Spacious community areas. Stayed for a week and found it comfortable.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great place, clean, accommodating with early/late check-in.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Owner, Gestion de l’hôtel
Terra, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Prabhjeet, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Nice and clean property with easy access.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Michelle, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Owner, Gestion de l’hôtel
Charles, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Solo una opinión todo muy bien nomás los no nos gustó fue q no tienden las vamos cuando uno no está
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Owner, Gestion de l’hôtel
Thank you very much for your positive feedback! We hope to serve you again in the future.
