Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
5,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2024 sur Expedia
There was no dining open. Why advertise it?
Commentaires de Gestion de l’hôtel
11 oct. 2024 par team leader, Gestion de l’hôtel
t's unfortunate that Mr. Williams rated us 1 out of 5 due to the restaurant being closed. We were undergoing management changes, but the bar and restaurant will reopen within the next month. We apologize for not meeting your expectations.Reviews give us an opportunity to either build you up or pull you down, no matter how hard we work. We are confident that this feedback will help us grow and improve.Thank you for your understanding. Peace.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The property was convenient for Cheddi Jagan airport and good value compared to hotels in Georgetown. The hotel was helpful in arranging transfers to and from the hotel. The aircon in the room did not work initially but the staff solved it.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
I had an absolute blast at rhe villa for 3 days! The food was amazing, the staff were very polite. I will definitely stay here again!
par un voyageur
Publié le 3 mars 2024 sur Expedia
I enjoyed my short stay here as it was great to have a place nearby the airport to refresh myself between connecting flights. Ms. Holder and her staff are so kind and helpful!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Ms. Holder, Gestion de l’hôtel
Thank you, we look forward to hosting you, again in the near future. Regards
par un voyageur
Publié le 29 févr. 2024 sur Expedia
I had the bad driver he charged me extra and was very rude. Get a different driver if you choose this resort. And they only take cash.
Commentaires de Gestion de l’hôtel
1 mars 2024 par management, Gestion de l’hôtel
t's regrettable that our guest encountered difficulties in transportation. We are currently collaborating with 3 or 4 taxi services to ensure smooth transfers to the Villa. We maintain complete autonomy in our operations. Recently, with the surge in visitors to Guyana due to the discovery of oil, taxi services have been inundated, leading to occasional instances of price gouging. We have reached out to the tourism board, urging the implementation of regulations and standardized pricing to address this issue.
par un voyageur
Most comfortable and hospitable place I stayed
Publié le 7 nov. 2023 sur HotelsI had stayed at several affordable options in Georgetown the previous week and since I had an early 3am flight back to the U.S. I decided to stay at Ms. Holder's Villa due to it's close proximity to the airport and I couldn't have made a better choice.
With clean rooms, mosquito bed netting, good plumbing and water pressure for bathing and even a snackette on the property this was easily the most comfortable accommodation I stayed in over the duration of my visit in Guyana, and Ms. Holder is one of the friendliest and most helpful people I had the pleasure to meet. Even though I had such an inconveniently timed flight so late at night Ms. Holder took it up on herself to give me a ride to the airport in place of the usual taxi she arranges. True hospitality in every sense of the word and I wish I had spent the majority of time staying here instead of Georgetown but Ms. Holder will be my first option now when returning to Guyana in the near future!
par un voyageur
Publié le 21 mars 2023 sur Expedia
When I arrived to the Holder’s I was told that I did not have a reservation. And If I wanted to stay I would have to pay in cash. I mentioned that my reservation was booked online via Expedia and that I had my reservation email. I was then told that Holder”s was not affiliated with Expedia. I was taken back to the airport by the taxi driver and left there with no place to stay. It was an awful experience..
Commentaires de Gestion de l’hôtel
22 mars 2023 par night staff, Gestion de l’hôtel
I am sorry for experience but your recollection is incorrect you showed up at the hotel with no cash stating you paid Expedia for accommodations and taxi service. It clearly states on your reservation that hotel collects payment. The taxi company that works with us collects money from the guests. The taxi driver was really helpful to take you to ATM.
par un voyageur
Publié le 6 mars 2023 sur Expedia
I wish i had more time. My connecting flight was 7am the following day. Mr. Light and his staff went above and beyond to make my short stay a memorable one. And it definitely was. Thank you Mr. Light!!
Commentaires de Gestion de l’hôtel
7 mars 2023 par The Team, Gestion de l’hôtel
Thank you, we look forward to hosting you again in the near future.
par un voyageur
Publié le 28 nov. 2022 sur Hotels
Ms Holders Villa was a great place to stay. Ms Holder was extremely helpful in arranging a personal tour of the area with a local guide, helped me get to the airport very early in the morning and she and Mr Lyte were wonderful conversationalists. Ms Holders staff had a nice breakfast ready in the mornings and were able to wash some clothes for me. Great location away from the city with a nice little bar next door for some good beers and food.
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Ms/ Holder Team, Gestion de l’hôtel
Thank you,look forward to hosting you again, in the future.
par un voyageur
Publié le 21 sept. 2022 sur Expedia
Everything was exactly like. Advertised. My flight was very late. Staff was deligent in being there for me even though I was unavailable to contact them. Very greatfull for this. If not I had no idea what I would have done at 1am in a place that I was not familiar with
Commentaires de Gestion de l’hôtel
25 sept. 2022 par Staff, Gestion de l’hôtel
Thank you, it was a pleasure hosting you at the Villa.Look forward to serving you again in the future. Regards
