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2,0 Propreté de la chambre
1,0 Service et personnel
2,0 Confort de la chambre
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par un voyageur
Unrecognized Online reservation via Hotels.com
Publié le 4 déc. 2020 sur HotelsThe hotel had no knowledge of "Hotels.com" booking arrangement. After making payments online via Hotels.com, and reserved a cottage, on arrive all cottages were fully booked and on top of it, was asked to pay for an alternative room.
Since it was late in the night, had no option but to pay and stay the night.
Both Hotels.com and 291 Suites were horrible. It would be good if Hotels.com refunded my money!
