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Eurostars Universal Lisboa

5.0 star property
5-star luxury hotel near Lisbon Casino, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Rooftop terrace
Bar (on property)
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Lisbon Casino
    ‪3 min walk‬
  • Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Lisbon Oceanarium
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

View from room

Deluxe Double Room Single Use, River View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use, City View

View from room

Deluxe Double Room Single Use, City View

  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, River View

View from room

Deluxe Double Room, River View

  • River view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Lisbon

Near the airport.Within a 5-minute walk of this Lisbon hotel, you'll find Lisbon Casino and Vasco da Gama Shopping Centre. Also, Lisbon Oceanarium is within half a mile (1 km) and Parque das Nacoes Marina is within 2 miles (3 km).

What's nearby

  • Lisbon Casino - 3 min walk - 0.3 km
  • Vasco da Gama Shopping Centre - 5 min walk - 0.4 km
  • Lisbon Oceanarium - 8 min walk - 0.7 km
  • MEO Arena - 10 min walk - 0.9 km
  • Parque das Nacoes Marina - 12 min walk - 1.1 km

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 10 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arena Lounge - ‬3 min walk
  • ‪Honorato Hamburgueres Artesanais - ‬4 min walk

About this property

Eurostars Universal Lisboa

5-star luxury hotel near Lisbon Casino, connected to a rail/subway station
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

  • 1 building
  • 189 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and bathrobes. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include showers, slippers, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9908

We should mention

  • The seasonal pool will open March 01 and close October 31.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 776 out of 1087 reviews
Rating 8 - Good. 166 out of 1087 reviews
Rating 6 - Okay. 75 out of 1087 reviews
Rating 4 - Poor. 31 out of 1087 reviews
Rating 2 - Terrible. 39 out of 1087 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelino

Travelled with family
The room, bathroom was sparkling All the staff is so kind and nice 😊
Stayed 2 nights in Jan 2025

10/10 Excellent

Phuc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near everyrhing you need!
Stayed 1 night in Jan 2025

10/10 Excellent

Nishita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover Godsend
It was a one night stay but it was memorable! I'll be looking forward to visiting again in the future 😊
Stayed 1 night in Jan 2025

10/10 Excellent

Kaveh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful Hotel, just a little bit far from the downtown Lisbon,
Stayed 2 nights in Jan 2025

10/10 Excellent

Jauner

Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the Eurostar Hotel in Lisbon! The hotel was incredibly clean, and the atmosphere made for a fantastic day. The area felt very safe, which allowed me to fully enjoy walking around, visiting the nearby mall, and exploring the Christmas tree area. The staff was welcoming and made me feel right at home. I absolutely loved my experience and will definitely visit again and stay here. Highly recommend it to anyone visiting Lisbon!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Efficient friendly staff. Great location. Couldn't fault it would recommend to everyone.
Stayed 3 nights in Dec 2024

2/10 Terrible

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn’t even have coffee machine. Not worth the money. Wouldn’t recommend to anyone
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place location and staff. Electricity in our room had major problems
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luigj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but to far fro downtown
Stayed 2 nights in Dec 2024

10/10 Excellent

Yaondet

Stayed 2 nights in Nov 2024

10/10 Excellent

Daphnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice view and many restaurants near by!
Stayed 2 nights in Dec 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable room was very clean, shower and bathroom were very nice. Sauna and steam room area very nice Towels very nice Staff amazing Did not like side tables next to bed were too small. Did not like no heated pool and or hot tub. Wish there was a machine to dispense free filtered water Wish there was free 24 hour Cappuccino/coffee machine Hotel breakfast too expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

10/10 Excellent

Abolghasem Aliov

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 7 nights in Oct 2024

2/10 Terrible

Jean Charles, Cutler Bay

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Leonidas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The top roof swimming pool
Stayed 1 night in Dec 2024

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Dec 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, trouble with the lights coming on in the middle Of the night not fixed in 4 days!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Craig

Stayed 3 nights in Dec 2024

10/10 Excellent

Analucia

Stayed 4 nights in Nov 2024