Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2024 par Thank you for your feedback, Gestion de l’hôtel
Dear Ms. Claudie,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur
Qualité et confort
Publié le 31 mars 2024 sur HotelsDe passage pour une nuit, j'ai apprécié le confort, le calme et la propreté de la chambre. J'ai également vu qu'il y avait de belles prestations comme la restauration ou le rooftop pour boire un verre mais je n'ai pas eu l'occasion d'essayer. Je suis satisfait de mon passage à l'hôtel Hills.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Thank you for your feedback, Gestion de l’hôtel
Dear Bachir,We greatly appreciate your positive feedback about your stay at Hills Hotel Lisboa! We are delighted to hear that you enjoyed the comfort, tranquility, and cleanliness of the room. It's wonderful to know that you noticed our excellent services, such as catering and the rooftop bar for drinks. We hope that on your next visit, you'll have the opportunity to experience these amenities and further enjoy your stay with us. We look forward to welcoming you back soon!Kindest Regards,Hills Hotel Lisboa Team
par un voyageur
Publié le 5 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Thank you for your feedback, Gestion de l’hôtel
Dear Mr. Franck,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur
Publié le 15 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Thank you for your feedback, Gestion de l’hôtel
Dear Mr. Didier,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur de Colomiers
Publié le 10 sept. 2023 sur Expedia
Nice hotel at a good neighborhood.
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Thank you for your feedback, Gestion de l’hôtel
Dear Ms. Tatiana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur
Publié le 4 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Thank you for your feedback, Gestion de l’hôtel
Dear Mr. Simon,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur
Courage fuyons
Publié le 20 juill. 2023 sur HotelsHôtel à éviter ,pas vraiment top.état géneral, propreté etc,etc...
Fonctionnement de la réservation pas optimale .La chambre ne correspond pas avec votre réservation et cela fait la personne pas au courant.
Doit avoir bien mieux à Lisbonne.
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Hills Team, Gestion de l’hôtel
Bonjour, nous espérons que vous avez eu un bon retour; Nous en profitons pour vous remercier de votre visite et de votre séjour au Hills Hotel.Vos commentaires étant anonymes et le nom Courage fuyons - fait référence comme vous le savez c'est une comédie française ! il nous est impossible d'identifier ce qui s'est passé, nous doutons même qu'il ait jamais séjourné au Hills Hotel Lisboa ;Cependant, en tant qu'Hôtel récemment ouvert, nous sommes reconnus pour la qualité de notre offre et de notre service. Nous sommes toujours soucieux de nous améliorer sans cesse, mais le nom d'hôte étant une comédie française ne mérite aucun autre commentaire.Merci à l'équipe Hills
par un voyageur
Publié le 7 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2023 par Thank you for your feedback, Gestion de l’hôtel
Dear Mr. Yonathan,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team
par un voyageur
Publié le 19 mars 2023 sur Expedia
Tres propre. Tranquill. Bon rapport qualité/ prix
Commentaires de Gestion de l’hôtel
1 mai 2023 par Equipa Hills, Gestion de l’hôtel
Dear Julien, thank you so much for the comments. Warm regards.
par un voyageur de Toronto
Publié le 25 sept. 2024 sur Expedia
A new hotel about one year and half ,in an old building, that’s the reason for rooms being very small, sink in the bathroom was the size of a shoebox!!, very thin old and used towels,i stayed for 8 nights and 3 days the towels had holes , breakfast is just ok, 2 kinds of cheese and just one processed ham in cold cuts department, some fruits , a good omelette,some hard boiled eggs , some sweets, and the regular juices, kind of a 2~3 star BK hotel not 4 that I payed, had a problem with the little sink that was plugged ,and dead battery in the safe box , but the issues where resolved very quick by the manager who is a very nice person , great staff, friendly helpful and with smiles on their faces , good shower and good bed ,safe and very clean , not really a 4 star but I recommend
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Thank you for your feedback, Gestion de l’hôtel
Dear Mr Niculae,Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff, the cleanliness, and the quick resolution of the issues you encountered.We understand your concerns regarding the size of the rooms and the bathroom sink. Our hotel is situated in a historic building, and while we strive to maintain its charm, we acknowledge that some of the room sizes may not meet modern expectations. We're actively looking into ways to improve the guest experience in this regard.Regarding the towels and breakfast, we appreciate your observations and will review these areas to ensure they meet the high standards we aim for. Your input on the breakfast selection and towel quality will be taken into account for future improvements.We're glad to hear that, despite these details, you enjoyed the comfort of the bed, the shower, and the overall service provided by our team. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back in the future.Thank you again for your honest feedback!Kindest Regards,Hills Hotel Lisboa Team
