Ratings based on 394 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from GLENVIEW
Posted Oct. 8, 2024
Great hotel! Loved that it shares the same building structure as the train station. Very convenient to take train back and forth from airport. No need for taxi, especially since the city can get very congested with traffic. Take the scooter, it's fun! Hotel was very nice, comfortable beds, air-conditioning and very helpful staff.
Comment from Hotel Management
Oct. 8, 2024 by Fábio Silva - Assistant Front Office Manager, Hotel Management
Dear Mrs. Samantha,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller from GLENVIEW
Posted Oct. 8, 2024
This hotel is right above the train station. Supper easy to take the train from airport to hotel!!!! Very nice. We opted for the smallest room available with no view and facing the train station. Little noisy if you open the windows but not bad. Everything in the room was perfect. Well though out accommodations and what I like to call "American air conditioner". Staff very nice and helpful with directions and food recommendations. Easy to Uber a scooter to center of town. Highly recommend this hotel.
Comment from Hotel Management
Oct. 8, 2024 by Fábio Silva - Assistant Front Office Manager, Hotel Management
Dear Mrs. Samantha,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 30, 2024 on Wotif
Great buffet breaky and nice room
Comment from Hotel Management
Aug. 31, 2024 by Carolina Logarinho de Almeida -FrontOffice Manager, Hotel Management
Dear Mrs. Natalie,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 30, 2024 on Expedia
The hotel is very near the edge of alfama area, but it’s an excellent property with nice room design. Some room sizes are very small but that’s Europe.
Comment from Hotel Management
Aug. 31, 2024 by Carolina Logarinho de Almeida -FrontOffice Manager, Hotel Management
Dear Mr. Masoud,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 29, 2024 on Expedia
Great location especially if you plan to travel by train
Comment from Hotel Management
Aug. 31, 2024 by Carolina Logarinho de Almeida -FrontOffice Manager, Hotel Management
Dear Mrs. Ana,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 25, 2024 on Expedia
Great location and great staff
Comment from Hotel Management
Aug. 25, 2024 by Fábio Silva - Assistant Front Office Manager, Hotel Management
Dear Mr. Temidayo, Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 22, 2024 on Expedia
I booked this hotel for my wife and daughter as they stopped over from Spain to Canada for two days to enjoy Lisbon. They reported that the hotel is clean, quiet (water-facing room), well-kept, and functional. They were delighted with the basics such as wifi, air conditioning and staff responsiveness. We will likely make this our go to hotel for trips back and forth. Highly recommended!
Comment from Hotel Management
Aug. 22, 2024 by Fábio Silva - Assistant Front Office Manager, Hotel Management
Dear Guest,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 16, 2024 on Hotels
It was a clean hotel. Easy to get transportation.
Comment from Hotel Management
Aug. 17, 2024 by Carolina Logarinho de Almeida-Front Office Manager, Hotel Management
Dear Mr. Aldo,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests. We appreciate all your comments which helps us improving our daily service. We look forward to welcome you back at Lisbon. Best Regards,
by A traveller
Posted Aug. 8, 2024 on Expedia
This property is not any better than a 3 star hotel. There are very limited amenities. Lack of towels, extra pillows, blankets etc are all limited.
Comment from Hotel Management
Aug. 9, 2024 by Carolina Logarinho - Front Office Manager, Hotel Management
Dear Mrs. Colleen,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and your feedback is a valuable tool. We regret to know you had some service inconsistencies during your stay for which we apologize. Rest assured that all your comments deserved our full attention. Best Regards,
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by Carolina Logarinho - Front Office Manager, Hotel Management
Dear Mr. Valerie,Thank you for your preference and for sharing your opinion regarding your recent stay at The Editory Riverside! Our teams work every day to ensure the best experience for our guests and your feedback is a valuable tool. We regret to know you had some service inconsistencies during your stay for which we apologize. Rest assured that all your comments deserved our full attention. Best Regards,
