Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 déc. 2020 sur Expedia
par un voyageur
très bien +++
Publié le 9 oct. 2020 sur HotelsTrès bon accueil.
Aux petits soins.
Personnel très sympa.
Belle terrasse sur la baie.
Excellent petit-déjeuner.
Commentaires de Gestion de l’hôtel
6 nov. 2020 par Rui Peixeiro, Gestion de l’hôtel
Bonjour
Merci pour les paroles sympathiques que nous espérons recevoir bientôt.
par un voyageur
very good stay in Cascais
Publié le 23 août 2020 sur HotelsVery good stay, perfectly located!
Commentaires de Gestion de l’hôtel
25 août 2020 par Rita Dias, Gestion de l’hôtel
Dear Christophe,
Thank you so much for taking the time to write a review about our Hotel.
Knowing that you had a very pleasant stay with us made us very happy.
Villa Cascais Boutique Cascais Staff hopes to welcome you again soon.
par un voyageur
Publié le 8 oct. 2019 sur Hotels
Superbe hotel vue sur la mer ! On s est senti comme à la maison, Merciii !
Commentaires de Gestion de l’hôtel
14 oct. 2019 par Miguel Pereira, Gestion de l’hôtel
Thank you for your feedback.
Best Regards
par un voyageur
Bon choix d'hébergement
Publié le 15 sept. 2016 sur HotelsBien situé, bel accueil, bien organisé, attentionné
par un voyageur de Chesapeake City
Publié le 19 sept. 2024 sur Expedia
If you are going to Cascais, you cannot do better than this hotel. Great location, parking, friendly staff, lovely food and more.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Regina Cunha - Reception Manager, Gestion de l’hôtel
Dear Mr. Phillip, It was a pleasure to welcome you into our hotelThank you very much for your thoughtful words, I will make sure to pass on your kind feedback to everyone on the team!We all hope to see you again soon.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Wonderful stay, excellent location and spacious & comfortable rooms. Hotel staff extremely helpful and courteous. Hope to visit again.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Regina Cunha - Reception Manager, Gestion de l’hôtel
Dear Mr. RichardIt was a pleasure to welcome you into our hotelThank you very much for your thoughtful words, I will make sure to pass on your kind feedback to everyone on the team!We all hope to see you again soon.Kind regards,
par un voyageur
Publié le 27 août 2024 sur Hotels
Beautiful hotel but there was a concert going on outside that kid of ruined the peace and quite, but not the fault of the hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par Regina Cunha - Reception Manager, Gestion de l’hôtel
Dear Mr. Paul, It was a pleasure to have you with us! Thank you very much for your kind feedback.And for understanding that the event was external to the hotel, and outside our controlWe really hope to have the pleasure of welcoming you again soon.Best regards,
par un voyageur
Publié le 2 août 2024 sur Expedia
Hotel espectacularmente bien ubicado, vista desde las habitaciones bonita y servicio excelente
Commentaires de Gestion de l’hôtel
3 août 2024 par Regina Cunha - Reception Manager, Gestion de l’hôtel
Dear Mr. DiegoIt was a pleasure to have you with us! Thank you very much for your kind feedback. We truly hope to have the pleasure of welcoming you back soon.Kind regards,
par un voyageur
Publié le 28 juill. 2024 sur Hotels
When we arrived thr room was full of flies which was quite annoying. The room looked clean and had very nice interior. The hotel is very cosy and had a very central and nice location.
Our toilet did not work to flush. They said they would fix it but nothing happened. Poopy toilet is not very nice, but at least they were good at cleaning it often.
Our room was very noisy at night. Makes sense because the building is old and in a very central location, but still very annoying. There was also a large gap under our room door which made noise from the restaurant and hallway a lot worse than it could have been.
Overall our stay was OK.
Commentaires de Gestion de l’hôtel
27 août 2024 par Luisa Barreiros Cardoso, Gestion de l’hôtel
Dear Mr. Anonymous, thank you very much for your detailed feedback.We are sorry to hear that the hotel did not meet your expectations. Please know that the feedback you provided during your stay has been invaluable in helping us address the issues you raised. While we regret that we were unable to resolve the toilet problem in time, we are pleased to inform you that it has since been fixed.Our central location in the heart of Cascais is indeed a special attribute, but we understand that the vibrant atmosphere of the town may not suit everyone. We appreciate your suggestion regarding the door insulation and will certainly look into it.We hope to have the pleasure of welcoming you back in the future so that we can demonstrate the improvements we've made thanks to your comments.Kind regards, Luisa Barreiros Cardoso (Hotel Manager)
