Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
On arrival, we were put in the wrong room despite booking a particular room in the main building of the property. When I challenged this, I was told that the chef was staying in that room and could not be moved. When we asked for a table for food, we were told we would have to sit outside as apparently the tables were fully booked. It turned out they were not full at all. The manager was rather rude. We were moved to a suitable room the following morning after speaking to the owner. In the remaining three days our room was not cleaned appropriately and towels were not changed or bed made! This was the sixth time we have stayed, four times under the previous ownership where we had a great experience. On the two occasions we have stayed under the current ownership, the service and cleanliness has deteriorated significantly. The food menu is very limited and expensive for what you get. We really enjoyed staying here in the past and it's such a shame we won't be staying again.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hawkley inn , Gestion de l’hôtel
I cannot apologise enough for the mix up with the rooms, they are usually tidied every day so I'm not sure what happened there. Our chef is new and we are experimenting with new ideas, most are very happy so I am sorry it was not to your taste. I would be very happy to offer you a free stay and a meal if you would consider coming back. Apologies again
par un voyageur
Lovely quiet location!
Publié le 30 juill. 2024 sur HotelsGreat steak - it was steak night and trench a lovely venison pie later in the week. Lovely ale and best pillows!
par un voyageur
Cosy country inn
Publié le 28 juill. 2024 sur HotelsThe Inn is a very welcoming and friendly place, with helpful and friendly staff. The room was very spacious and clean with a huge comfortable bed. The bathroom was very clean and the shower was amazing. The food was delicious. I would definitely recommend staying at this small and cosy countryside pub.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
The room was clean. The staff friendly and helpful with my stay and advised me on ordering taxis in advance,
par un voyageur
Delightful
Publié le 21 juill. 2024 sur HotelsStaff very welcoming. Very well presented room and spotless bathroom.
It would be ultra picky to notice a cobweb in the dining room as tthe stay was good all round. Special mention to Lucy at the bar who was cheerful and helpful with food and drink choices
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Friendly service. Great breakfast with lots of choice. Veg and Vegan options on dinner menu. Good base for walking. Clean room. Very peaceful.
par un voyageur
Publié le 21 sept. 2023 sur Expedia
par un voyageur
Publié le 17 sept. 2023 sur Hotels
par un voyageur
Publié le 10 sept. 2023 sur Hotels
Excellent hosts and everything about the stay superb.
