Note fondée sur 183 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2024
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Heidi,Thank you so much for tour five-star review. We are delighted to hear that you had a great experience with us. Our entire team here works hard to make sure you have a great stay. Again, thank you for taking the time to share your review. We hope we will see you again soon.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Carrie GM, Gestion de l’hôtel
Thank You for taking a moment to share your experience at the Surestay Plus by Best Western. We are pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Very friendly and welcoming staff.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sincerely, Carrie Danielson General Manager, Gestion de l’hôtel
Thank you for sharing a review of your recent experience. Our team here at the Sure Stay Plus is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you.We hope you'll visit us again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Wonderful hotel and staff was amazing
Commentaires de Gestion de l’hôtel
28 août 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Crystal,Thank you so much for your 5 star review! We are delighted to hear that you had a great experience with us. We really do appreciated your loyalty and trust and hope to see you back again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
We checked in at 6pm and was told that our room wasn't available at Expedia double booked the hotel for the night. Were given a different room but no credit for paying for the better room and settling for less than what we wanted. Wouldn't book again.
Commentaires de Gestion de l’hôtel
28 août 2024 par Carrie Danielson - General Manager , Gestion de l’hôtel
Dear Ashley,Thank you for your feedback, We're very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We are sorry that your room you booked online was not available. We are sorry to hear about this issue. Unfortunately, things happen that are out of our control. We do work very hard here to make sure you have a great stay.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Thomas,Thank you for submitting a review on your stay. We appreciate your perfect score and are so grateful you notice how hard staff work here. We hope to see you again real soon!
par un voyageur
Publié le 11 août 2024 sur Hotels
It was very nice.
Commentaires de Gestion de l’hôtel
12 août 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Marlene,First I want to thank you for staying with us and second I want to thank you for submitting a prefect review on your recent stay. Staff work very hard here at the SureStay Plus by Best Western of Litchfield and its appears you had noticed. Thanks again, and we look forward to seeing you again soon.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Armando,Thank you for sharing a review of your recent experience. Our team here at SureStay Plus by Best Western of Litchfield works hard to make sure you have a great stay! We look forward to seeing you again.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
2 nights stay Very nice lobby area Free breakfast had a nice variety~would stay there again!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear David,Thank you so much for taking the time to share your experience at SureStay Plus by Best Western of Litchfield. We're proud to deliver great value to our guests, so we're delighted that you found our lobby area nice and inviting, and our breakfast had a nice variety. We hope to see you again soon. Again, thanks for taking the time to share your experience with us.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Emma at the front desk was amazing. My husband and i were traveling with two young nieces for a funeral. She was very nice and helped us with any questions.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Carrie Danielson - General Manager, Gestion de l’hôtel
Dear Leslie,Thank you for your great review. At SureStay Plus by Best Western of Litchfield, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Emma to give her the recognition that she deserves. She was delighted to hear your feedback. We hope to see you again soon!
