Ratings based on 179 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 8, 2024
Comment from Hotel Management
Oct. 9, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Heidi,Thank you so much for tour five-star review. We are delighted to hear that you had a great experience with us. Our entire team here works hard to make sure you have a great stay. Again, thank you for taking the time to share your review. We hope we will see you again soon.
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Thomas,Thank you for submitting a review on your stay. We appreciate your perfect score and are so grateful you notice how hard staff work here. We hope to see you again real soon!
by A traveller
Posted Aug. 11, 2024 on Hotels
It was very nice.
Comment from Hotel Management
Aug. 12, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Marlene,First I want to thank you for staying with us and second I want to thank you for submitting a prefect review on your recent stay. Staff work very hard here at the SureStay Plus by Best Western of Litchfield and its appears you had noticed. Thanks again, and we look forward to seeing you again soon.
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Armando,Thank you for sharing a review of your recent experience. Our team here at SureStay Plus by Best Western of Litchfield works hard to make sure you have a great stay! We look forward to seeing you again.
by A traveller
Posted Jul. 28, 2024 on Expedia
2 nights stay Very nice lobby area Free breakfast had a nice variety~would stay there again!
Comment from Hotel Management
Jul. 31, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear David,Thank you so much for taking the time to share your experience at SureStay Plus by Best Western of Litchfield. We're proud to deliver great value to our guests, so we're delighted that you found our lobby area nice and inviting, and our breakfast had a nice variety. We hope to see you again soon. Again, thanks for taking the time to share your experience with us.
by A traveller
Posted Jul. 27, 2024 on Expedia
Emma at the front desk was amazing. My husband and i were traveling with two young nieces for a funeral. She was very nice and helped us with any questions.
Comment from Hotel Management
Jul. 31, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Leslie,Thank you for your great review. At SureStay Plus by Best Western of Litchfield, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Emma to give her the recognition that she deserves. She was delighted to hear your feedback. We hope to see you again soon!
by A traveller
Standard
Posted Jul. 24, 2024 on HotelsWas clean and comfortable
Comment from Hotel Management
Jul. 24, 2024 by Carrie Danielson - General Manager, Hotel Management
Dear Melissa,Thank you for taking the time to submit a review on your recent stay with us. We're delighted to hear that you had a great stay. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you had noticed. Again, than you for taking the time to submit a review on your stay and we hope to see you again real soon.
by A traveller
Drive-in Movie Trip
Posted Jul. 21, 2024 on HotelsTook a short trip to the town of Litchfield to see a movie at one of the last drive-in theaters in the state. We loved the hotel, very clean, comfortable and friendly service.
Comment from Hotel Management
Jul. 22, 2024 by Carrie Danielson - General Manager, Hotel Management
Thank you for taking a moment to share your experience at SureStay Plus by Best Western of Litchfield. We are so pleased to hear your had a great time at the movie and at our hotel. We look forward to welcoming you back again. Again, thanks for taking the time to submit a review.
by A traveller
Posted Jul. 20, 2024 on Expedia
Very average. Unfortunately, we booked late so paid way too much for a room that was worth no more than $150 a night. Staff was wonderful however, and breakfast acceptable.
Comment from Hotel Management
Jul. 22, 2024 by Carrie Danielson - General Manager, Hotel Management
Thank you for your recent review. We regret that we did not deliver our usual standard of service. We hope you will give us another chance in the future.
by A traveller
Posted Jul. 18, 2024 on Hotels
Comment from Hotel Management
Jul. 22, 2024 by Carrie Danielson - General Manager, Hotel Management
Thank you for sharing a review of your recent experience. Our team here at SureStay is committed to providing high quality service. Thank you again for taking the time to review our hotel. We hope to see you again soon!
