Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2022 sur Hotels
Tres bon accueil
Batiment vieillissant mais ok
par un voyageur
Publié le 25 août 2024 sur Expedia
Our bathroom was dirty upon arrivial. It took 3 times for the cleaning lady to get it CLEAN (me showing her where there was hair). There were shirts left in the drawers from the people before us. No conpesation was given becasue we booked through a 3rd party. No manager was on site. They could not tell me when woukd be there
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Brandon , Gestion de l’hôtel
Dear Tiffany I hope this message finds you well. I want to personally extend my sincerest apologies for the issues you experienced with the air conditioning during your recent stay at Country Inn & Suites. We strive to provide a comfortable environment for all our guests, and I’m truly sorry that we fell short in your case.Please know that your comfort is important to us, and we are currently addressing the issue to ensure it doesn’t happen again. I appreciate your understanding and patience, and I hope you’ll consider giving us another chance in the future.Warm regards,Brandon
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Brandon , Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 21 août 2024 sur Hotels
par un voyageur
Fun Stay for Kiddos
Publié le 18 août 2024 sur HotelsThe water park was very fun for our kiddos! The overall room could have been a tad cleaner. We had no toilet paper when we walked in. The toilet wasn’t very clean. The sheets had some visible stains. The floors need a shampooing and there were small flies dead by the window.
Commentaires de Gestion de l’hôtel
20 août 2024 par Country Inn, Gestion de l’hôtel
Thank you so much for your comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.
par un voyageur
Staycation
Publié le 18 août 2024 sur HotelsWe checked in after 3 pm and we were able to get in to are room just as soon there was a few things that we could have used but the hotel didn’t have it . Are bathroom was not the cleanest there was a tissue in the corner of the bathroom on the floor by the sink . I being former hotel cleaner inspected the toilet which was awesome. Over all the room was cleaned when I was done before my nieces got in it I made sure it was up to pair for them they are very picky . We enjoyed are stay with 4hours of pool time after check in . Thank You so much for the wonderful service very friendly and helpful.
Commentaires de Gestion de l’hôtel
20 août 2024 par Country Inn, Gestion de l’hôtel
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations!Thank you for staying with us! We look forward to the next time you and your family visit us!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Country Inn, Gestion de l’hôtel
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals. Best Regards from the whole team!
par un voyageur
Gross!
Publié le 17 août 2024 sur HotelsThe bed was horrible, felt like a dorm bed at college! The bathtub was not cleaned very well, hair on the walls of shower!! Gross!! I will be calling to discuss with manager.
par un voyageur
Publié le 16 août 2024 sur Expedia
We stayed here for a soccer tournament. The kids loved the pool area!
Commentaires de Gestion de l’hôtel
20 août 2024 par Country Inn, Gestion de l’hôtel
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals. Best Regards from the whole team!
par un voyageur
Publié le 10 août 2024 sur Hotels