Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
it was quiet and relaxing
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Very nice staff. Great place to bring a pet with you, complete with a pet package awaiting for them that was a nice touch. Rooms were charming but could use a deep clean in the grout and around the sinks/tiles/floor boards.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Kate, Gestion de l’hôtel
Thank you so much for your feedback! We're delighted to hear that you found our staff friendly and appreciated the pet package—we love welcoming furry guests!We also appreciate your notes about the grout, sinks, and floorboards. Cleanliness is a top priority for us, and we’ll make sure to address these areas with our housekeeping team for a thorough deep clean. We hope to have the chance to welcome you and your pet back soon for an even more comfortable stay!
par un voyageur
Nope - Never again
Publié le 30 sept. 2024 sur HotelsBooked last minute & definitely should’ve looked around further. Property is in dire need of some TLC. Bathrooms completely outdated & in much need of an upgrade. Cracked sink, gross tile & towels as thin as a dish towel & not even big enough for a child.
Sitting chairs in room has cheap covers. Sheets were stained. Ugh. Just gross. Positive point…. Close proximity to Mendocino & the cute pup on the property.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Kate, Gestion de l’hôtel
Thank you for sharing your feedback. We're truly sorry to hear that your stay did not meet your expectations. Your comments regarding the condition of the bathroom, linens, and furniture are concerning, and we’ll be addressing these issues with our team to ensure improvements are made.We are glad to hear that you enjoyed the property's proximity to Mendocino. We appreciate your honesty and will work hard to improve the experience for future guests. If you decide to give us another chance in the future, we’d love the opportunity to provide you with a much better experience.
par un voyageur de Orlando
Publié le 21 sept. 2024 sur Expedia
Spa closed. Restaurant closed. Shower dripped in bathroom. Good bed.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
No heat and no breakfast. The view is lovely. It could be fabulous
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Kate, Gestion de l’hôtel
Hi Nancy, Thank you so much for staying with us! We sincerely apologize for the inconvenience caused by the heat in your room. Please know that we are currently repairing the fireplace, and we will also provide a backup heater to ensure our future guests comfort during their stay.We share your sentiments about our beloved breakfast restaurant. While it's currently closed, we’re hopeful and excited about the possibility of having someone serve delicious breakfasts there again in the future.Thank you for your understanding and patience. We appreciate having you as our guest!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We stayed in the water tower room and such a nice, quiet, private weekend! Definitely recommend trying this place out, we WILL be back!!!!!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
While the folks at check in were friendly this place was serviceable at best. Dated / shabby, they had done the best with what they had. The spa was closed for refurbishment but our room was supposed to have a whirlpool bath…it did not. We will not be staying here again and would not recommend.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Kate, Gestion de l’hôtel
Hello Elizabeth,We're sorry you did not enjoy your stay with us. The Buckhorn Cove room that you booked does not have a jetted tub but we have many others on the property that do. Although our community spa is closed, we also have cottages with private hot tubs available. This winter we are also planning many wonderful updates on all of our properties. Thank you for staying with us.
par un voyageur
A room in the woods
Publié le 10 août 2024 sur HotelsThe Inn was a nice setting in the forest across the street from the ocean. The room was spacious on a second floor with a patio outside. I felt a bit unsafe. There was no gate or security. Our glass door had a lock but still it lead to the outside. I was disappointed that there was no housekeeping. At that price I was expecting at l at my beds to be done but they weren’t. The bed was a tad hard for my liking. The shower head had low water pressure. No phone in the room. We had a small bottle of wine as a welcome gift which it was nice. The Inn was about 3 miles by car to Mendocino town. Not too bad if you have a car. Overall was a nice stay.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Ocean view nice
Outdated property.
par un voyageur
Spring trip to Mendocino
Publié le 10 juill. 2024 sur HotelsA quaint property off PCH and very close to downtown Mendocino CA. Thoroughly enjoyed our trip!
