Note fondée sur 151 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Moyen
Publié le 29 avr. 2024 sur HotelsL'hôtel était facile à trouver et proche de toutes les commodités station essence à proximité
On entend beaucoup la route mais finalement c'était calme
Concernant l'accueil, le personnel n'était pas très sympathique mais la chambre était spacieuse
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Laura,Thank you for sharing your experience with us. We're glad to hear that our hotel's convenient location suited your needs and that you found the surroundings quiet despite the nearby road. We apologize for any lack of friendliness from our staff, and we'll address this to ensure a warm welcome for all guests. We're pleased you enjoyed the spaciousness of your room and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
par un voyageur
No breakfast despite description saying so
Publié le 5 sept. 2024 sur HotelsWebsite states there is breakfast. Nope.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kevin,Thank you for your feedback. We apologize for any inconvenience caused due to the unavailability of the breakfast. We are working to ensure our information is accurate and up-to-date. Your input is appreciated, and we’ll address this to prevent future misunderstandings.Sincerely, Hotel Manager
par un voyageur
Publié le 5 sept. 2024 sur Expedia
It has no bugs so that's a huge plus
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sonya,Thank you for your 4 out of 5 rating! We're glad to hear you had a bug-free stay, which is always important. We appreciate your feedback and hope to continue providing a positive experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
11 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tywashoney,Thank you for your feedback! We're glad you had a good stay. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 3 août 2024 sur Expedia
The location was not well kept. Room was not very clean. Advertised as "sleeps 5" and only 2 beds which sleep 2 a piece. Forced to sleep 3 on 1 bed. Not comfortable at all. Staff was friendly.
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Veronica,Thank you for your feedback. We're sorry to hear about the cleanliness issues and the inconvenience with the bedding arrangement. We appreciate your comments on the staff’s friendliness and will use your feedback to improve our facilities and ensure our room configurations meet guest expectations.Sincerely, Hotel Manager
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Muy buena relacion valo
precio
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pedro Pablo,Thank you for the 10 out of 10 rating! We're thrilled to hear you found our value and pricing to be excellent. We look forward to hosting you again!Sincerely, Hotel Manager
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Was ok for the quick nap we needed during our long road trip. Might not have been the best but decent enough for the few hours to catch some zzz’s.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Christy,Thank you for choosing to stay with us during your road trip and for taking the time to share your experience. We're pleased to hear that our hotel provided a convenient and comfortable spot for a quick nap. If you have any suggestions for how we can enhance our accommodations further, please feel free to reach out. We hope to welcome you back for another restful stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 9 juill. 2024
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Aimee,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Heath,We appreciate the 8-star rating you gave us. Please tell us what we can do to earn a 10-star rating. This will make a big difference. Your input is highly valued. We hope to see you again soon.Sincerely, Hotel Manager
