Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Publié le 19 avr. 2016 sur Expedia
Hotel près de l'aéroport avec transport gratuit vers l'aéroport.
par un voyageur
Great place to stay before your flight.
Publié le 13 août 2024 sur HotelsCheck in was quick and easy. The room was clean, comfortable, and in excellent condition.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par JoDee, Gestion de l’hôtel
Thank you for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the 10/10 rating that you gave us on Hotels.com. We are glad that you Our commitment to cleanliness. We look forward to seeing you again in your travels to Little Rock. JoDee Hansen General Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Hotel needs remodeled
lobby smelled really bad
Blinds in first room were hanging off the window
Rooms are old and battered
The entire property should be renovated or sold
Not what one expects from a Comfort Inn & Suites
Commentaires de Gestion de l’hôtel
2 oct. 2024 par JoDee, Gestion de l’hôtel
Thank you for taking the time to write a review on our hotel. Please accept our apologies regarding any issues that you had during your stay. WE completed a full renovation to the required choice theme "Move to Modern" using the required. We do hope that you had safe travels. JoDee Hansen General Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
It had a weird smell to the room like it was mildew. You can hear noise from the other rooms.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par JoDee, Gestion de l’hôtel
Thank you for taking the time to write a review on our hotel. Please accept our apologies regarding any issues that you had during your stay. We hope that you had safe travels. JoDee Hansen General Manager
par un voyageur de Fort Lauderdale
Publié le 6 août 2024 sur Expedia
The hotel is very close to the airport and the airport shuttle runs on demand from 4 am. There is a bar and grill in the hotel and rooms were a nice size
Commentaires de Gestion de l’hôtel
7 août 2024 par JoDee , Gestion de l’hôtel
Thank you Tany, for taking the time to write a review on our hotel. We appreciate the 4/5 rating that you gave us on Expedia.com as well as the kind words that you had to say about the location, our sghuttle to and from the Airport as well as the Pub and Grill. We look forward to seeing you again in your travels to Little Rock. JoDee Hansen General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
We stayed one night due to an early flight. The important areas (bed, bathroom, sink) was very clean. The carpet was questionable. Staff was very friendly. Breakfast was decent. Hallways smelled awful, like old food. And you could hear anyone walking around w/heavy feet. Also, the AC cutting on continuously woke us up. Otherwise, not the worst.
Commentaires de Gestion de l’hôtel
7 août 2024 par JoDee , Gestion de l’hôtel
Thank you for taking the time to write a review on our hotel. Please accept our apologies regarding the issues that you had during your stay. The months of June and July we had some long term contracyors staying and cooking in their kitchettes nightly. We are glad that you found our commitmnet to cleanliness, our staff friendly and breakast to your approival. Again, please accept our apologies and we hope to see you again in your future travels. JoDee HAnsen General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
The female manager was highly abusive. Backbite myself and put on myself and my guest the responsibility of being assigned the wrong floor and room. She screamed at me across the hallway, told me it was my responsibility to verify everything. And then talked loudly about how she was going to charge extra fees for my dog even though her front desk staff said it was only an additional $25 charge. She then talked nasty about my dog(who was in my arms the entire time), demeaned me in front of other customers and front door staff loud enough for other guests to listen/oberhear whole I waited for true elevator to take me to the dog approved floor. In the morning Ing she again berated me and then again started talking nonsense about me to front staff until I finally called her out on her unacceptable behavior. This woman has no manners and absolutely the worst customer service imaginable.
The floors were sticky and not clean, the elevator would stop before the floor and not open until you pressed the elevator button, the lights within the second room didn’t work and we were given small pillows versus traditional normal size pillows, finally the water pressure sucked in the bathroom. Do not stay at this property if you are a person of color, unless you are OK with being verbally abused the old white woman who walks around demeaning anyone and everyone to all who will listen.
Commentaires de Gestion de l’hôtel
6 août 2024 par JoDee , Gestion de l’hôtel
Please accept our apologies regarding the issues that you had regarding your stay. The front desk was asking every guest if they had a pet to make sure that we had you on the correct floor. We were addressing the issue of the dog on the pet free floor so you would not be charged for cleaning a pet free room. If you had read the Registration card it stated that there is an additional cleaning fee to take a pet to the 4th &5th floor of 125.00 plus pet fee and ALL pets must be on a leash. This is not just a hotel policy but also a City of Little Rock Policy. There was nothing stated except if you were having issues you should have read the policies before taking your pet to the room. Again, please accept our apologies. JoDee Hansen General Manager
par un voyageur
Great second stay
Publié le 1 août 2024 sur HotelsWe stayed here twice. It's in the airport aea, but quiet. Room was great, beds comfortable. Great breakfast. The resident dog Blue was at the check-in counter! Sweet boy!
Commentaires de Gestion de l’hôtel
4 août 2024 par JoDee , Gestion de l’hôtel
Thank you Nancy for taking the time to write a review on the Comfort Inn & Suites Airport here in Little Rock. We greatly appreciate the 10/10 rating that you gave us on Hotels.com as well as the wonderful words that you had to say about your stay. Glad the Blu our Front Desk assistant was there to check you in. Blu looks forward to seeing you again in your future travels to Little Rock. JoDee Hansen General Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
nice staff, clean rooms near the airport
Commentaires de Gestion de l’hôtel
4 août 2024 par JoDee , Gestion de l’hôtel
Thank you fortaking the time to write a review on the Comfort Inn & Suites Airport, Kristen. We greatly appreciate the 5/5 rating as well as the wonderful words that you had to say about the staff and the cleanliness of the rooms. We look forward to seeing you again. JoDee Hansen General Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
A good value and very comfortable.
Commentaires de Gestion de l’hôtel
4 août 2024 par JoDee , Gestion de l’hôtel
Thank you, Christopher, for taking the time to write a review on our hotel. We appreciate the 4/5 rating and are glad that you found our hotel to be comfortable and also a good value. JoDee Hansen General Manager
