Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Christophe,THANK YOU for the 10 out of 10 rating! I am so happy that you enjoyed your stay with us. Will we see you again soon?
par un voyageur
Publié le 17 sept. 2024 sur Expedia
We drove over 35 hours over the course of several days and stayed in several hotels. This was by far my favorite. The hotel is in the middle of the business district but very easy to get to, easy to park, easy to leave from.. you feel safe at it. The view is INCREDIBLE. The hotel is slightly dated but it’s clean and well maintained. The staff is very kind and accommodating. We ate at the restaurant and could not have had a better server. I would be hard pressed to find a single thing wrong with this hotel. We will be back
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Dear Stacy,THANK YOU - We’re delighted you and family enjoyed your experience at DoubleTree by Hilton Little Rock It's wonderful to hear the location and cleanliness met your expectations. Our team truly appreciates your kind words about their friendliness and assistance. We hope to welcome you back for another memorable stay soon!Safe Travels & Warm regards,
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
James,Thank you for your wonderful rating. We hope to see you again soon at the DoubleTree by Hilton Little Rock .
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Johnias, thank you for staying with us at DoubleTree by Hilton Little Rock. We are thrilled you enjoyed your visit and that our team made a positive impression. It's wonderful to hear that your expectations were exceeded and that you found the service commendable as well. We're looking forward to welcoming you back for another great stay. Safe travels!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Billy, thank you for staying with us at DoubleTree by Hilton Little Rock. We are thrilled you enjoyed your visit and that our team made a positive impression. It's wonderful to hear that your expectations were exceeded and that you found the service commendable as well. We're looking forward to welcoming you back for another great stay. Safe travels!
par un voyageur de Pine Bluff
Publié le 9 sept. 2024 sur Expedia
The location was nice with several local eateries to walk to. Convenient to convention center. The view of the river was beautiful. The staff was professional and friendly.
My only complaint was the ac unit ran too loud.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Tracey, thank you for staying with us at DoubleTree by Hilton Little Rock. We are thrilled you enjoyed your visit and that our team made a positive impression. It's wonderful to hear that your expectations were exceeded and that you found the service commendable as well. We're looking forward to welcoming you back for another great stay. Safe travels!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Thank you for sharing your feedback, Clark.Were very disappointed to hear you are dissatisfied with your stay. Providing our guests with a great experience is very important to us. We truly value your feedback and well address it with the appropriate members of our team so we may improve for the future.We hope you'll give us another opportunity to provide you with the quality experience we pride ourselves in providing. Thank you again for taking the time to share your feedback.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Brandon, thank you for staying with us at DoubleTree by Hilton Little Rock. We are thrilled you enjoyed your visit and that our team made a positive impression. It's wonderful to hear that your expectations were exceeded and that you found the service commendable as well. We're looking forward to welcoming you back for another great stay. Safe travels!
par un voyageur
Publié le 3 sept. 2024
The outside of the hotel needs to be updated. More greenery and fountains upgraded and on
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Hello Melissa,Thank you for nice review. I am so excited to have the opportunity to host you while you were in Little Rock. The front plaza area of the hotel is actually owned by Little Rock Convention and Visitor's Bureau. It is with great pleasure that I can let you know that they do have plans to renovate the entire plaza area. I do not have a time line yet; but the master plans are wonderful. We hope to see you again soon in Little Rock. Safe Travels.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very dirty, run down, mold in room on walls and ceiling.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Marc Franklin - Director of Sales, Gestion de l’hôtel
Kavish, thank you for sharing your thoughts. The concerns raised about room conditions are taken seriously. While it is regrettable that your experience did not meet your expectations, the feedback will be used to enhance guest experiences in the future. Many guests have positive stays, and we aim to ensure consistent quality for all. We hope for an opportunity to better serve you in future stays. Safe travels.
