Note fondée sur 868 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Palo Alto
Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
30 oct. 2024 par GM , Gestion de l’hôtel
Dear Linda, Thank you for your time in sharing your kind review and please visit us again. Best, Mark Lyons, GM
par un voyageur
Overall Great!
Publié le 18 sept. 2024 sur HotelsGreat place to stay. Great location. Friendly staff.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Dear Sarah, It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Little Rock at our Embassy Suites. Please know that we are ready and waiting to welcome you back anytime you return to the area. Best, Mark Lyons, GM
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Very beautiful hotel, the staff was friendly and very helpful. The breakfast was amazing’
Commentaires de Gestion de l’hôtel
18 sept. 2024 par GM, Gestion de l’hôtel
Dear Allan, We are absolutely delighted to receive your fantastic review! Hearing about your wonderful experience at our hotel truly warms our hearts. Providing exceptional service and ensuring our guests' happiness is our top priority. Your kind words mean the world to us, and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future. Best, Mark Lyons, GM
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear jerry, Our mission is to exceed our guests’ expectations, so I regret that your stay was average. Thank you for your time in reviewing our hotel and we hope to WOW on your next trip to our area. Sincerely, Mark Lyons, GM
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Average at best
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear jerry, Our mission is to exceed our guests’ expectations, so I regret that your stay was average. Thank you for your time in reviewing our hotel and we hope to WOW on your next trip to our area. Sincerely, Mark Lyons, GM
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The room was not well stocked-no Kleenex. Soap dispenser empty. Broken and stained furniture. while it was clean on the surface, it smelled of mildew. Laundry out of service. There were homeless people under the awning outside begging for cigarettes. I asked twice using the chat about the laundry, early check in, etc, no one ever responded.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM , Gestion de l’hôtel
Dear Lisa, I'm very sorry that we disappointed you with both our accommodations and service. Our business includes high-quality accommodations and attentive hospitality, so I regret we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to foster improvements continually. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay. Sincerely, Mark Lyons, GM
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Nice hotel with beautiful view
Publié le 16 sept. 2024 sur HotelsHad a great stay. The room was very nice and the staff members were great. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Therese, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Mark Lyons, GM
