Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2023 sur Expedia
Terrible
Insecte
Malpropreté
Commentaires de Gestion de l’hôtel
18 avr. 2023 par Allen, Gestion de l’hôtel
Sorry that your stay was not pleasant I will share your concerns with my entire staff so that we can improve our quality of service
par un voyageur
The most horrible place
Publié le 11 août 2024 sur HotelsShould've taken pictures but didn't. This place was horrible. Smelt disgusting and in every way was..... disgusting. Roaches, rat traps outside the doors, this place needs to be burnt down and start over
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi David, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 9 août 2024 sur Expedia
We stayed three nights the second night I was bitten didn’t know until
The third night the room was infested with bed bugs we killed two we have pictures of the room it smelled awful plus it had roaches they never cleaned or came to the room to clean until I found bed bugs the carpet was torn from the floor which my 70 yr old mother almost tripped plus she got sick an still is today I would like a full refund I’m turning them in to the better bureau and the city inspection code I wil get a lawyer or 7 on my side it’s awful and customer service is too plus they over charged me the first night and had to refund that also I want my full refund now
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Andrea, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
I didn't like it because the room had water on the floor bed bugs and roaches and fleas so the bad part is that expida wouldn't even refund my money or transfer the room to another motel 6 by the way It's the motel 6 at the airport all they wanted to do was give me a 25 credit and I spent 118 dollars and I'm on a fixed income
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Leroy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Stank rooms
Publié le 6 août 2024 sur HotelsThe rooms stink the rugs are old an funky it has big roaches grass an landscape is awful pool area is a garbage area an it needs renovations bad for it to be located by the airport is crazy an they charged my card three times instead of twice now I’m waiting days to get my refund
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
The room was clean, it appeared as tho most of the rooms were out of commission. Pool was not available. Kind of noisy.
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rebecca, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par JACK SMITH, Gestion de l’hôtel
Thanks for staying with us, and I look forward to seeing you again
par un voyageur
Not worth the price!
Publié le 15 juill. 2024 sur HotelsThe staff was super nice, but the hotel is disgusting. My room was clean, but there was no comforter, and I saw a roach crawling on the bathroom wall in the morning. There are people living at the hotel who were kind of scary, but I don't know if I would have minded them so much if they would fix the hotel--update it, clean the outside, clean up the parking lot. If you are reading this, PLEASE heed my warning and don't stay here. It's not worth the cheap price.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Naomi,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
