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30 James Street

4.0 star property
4-star hotel near Royal Albert Dock

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Photo gallery for 30 James Street

Balcony
Family Room
Interior
Property grounds
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
30 James Street, Liverpool, England, L2 7PS
  • Liverpool ONE
    ‪3 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪5 min walk‬
  • Royal Albert Dock
    ‪6 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Luxury Double Room (Sleeps 4)

Luxury Double Room (Sleeps 4)

Luxury Double Room (Sleeps 4)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Room

In-room safe, individually decorated, individually furnished

Accessible Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (Sleeps 4)

Superior Double Room (Sleeps 4)

Superior Double Room (Sleeps 4)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 185897 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Quarter Room (Sleeps 6)

Quarter Room (Sleeps 6)

Quarter Room (Sleeps 6)

  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Quarter Room (Sleeps 5)

Quarter Room (Sleeps 5) | Private kitchen

Quarter Room (Sleeps 5)

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Quarter Room (Sleeps 4)

Quarter Room (Sleeps 4)

Quarter Room (Sleeps 4)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room (Sleeps 2)

Standard Double Room (Sleeps 2)

Standard Double Room (Sleeps 2)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Lobby sitting area

Hilton Liverpool City Centre

Liverpool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $134
CA $161 total
includes taxes & fees
May 18 - May 19
Hilton Liverpool City Centre

About the area

Liverpool

Central Liverpool getaway .At this Liverpool City Centre hotel, you'll be well placed to visit Liverpool ONE and Cavern Club, both within a 5-minute walk. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).

What's nearby

  • Liverpool ONE - 3 min walk - 0.3 km
  • Cavern Club - 5 min walk - 0.5 km
  • Liverpool Pier Head Ferry Terminal - 5 min walk - 0.5 km
  • Royal Albert Dock - 6 min walk - 0.5 km
  • The Beatles Story Museum - 10 min walk - 0.9 km

Getting around

  • Liverpool James Street Station - 1 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • ‪The Captain Alexander - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬4 min walk
  • ‪Matou Pan Asian Restaurant - ‬2 min walk
  • ‪Brasco Lounge - ‬3 min walk

About this property

30 James Street

4-star hotel near Royal Albert Dock
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi and wired Internet. An outdoor pool, a rooftop terrace, and concierge services are also featured at 30 James Street.

This 4-star Liverpool hotel is smoke free.

  • 61 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
30 James Street offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property entrance

The Shankly Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 1,004 reviews
The price is CA $138
CA $165 total
includes taxes & fees
May 27 - May 28
The Shankly Hotel

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (GBP 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Nearby parking fee: GBP 20 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

30 James Street
30 James Street Hotel
30 James Street Hotel Liverpool
30 James Street Liverpool
30 James Street Hotel
30 James Street Liverpool
30 James Street Hotel Liverpool

30 James Street Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Stayed 1 night in Feb 2025

2/10 Terrible

Caryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable stay,only complaint would be jacuzzi didn't work ,& not much food left at breakfast,they did bring more,but was a while waiting ,so we had already eaten what we had
Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice but Needs some tlc

Rooms tired and staff said need refit. Got upgraded as the jet bath was broken. Loved the jet bath. Mattresses needed replacing as springs gone. Lots of dust in room and black mould on bathroom tiles. But not a bad stay overall. On site bar and restaurant not open.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Stayed 1 night in Feb 2025

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Maxwell

Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was not clean and the jacuzzi didn’t work which is what we booked the room for
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsty

Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2025

8/10 Good

Ceri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Stayed 1 night in Jan 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, was perfect for what we wanted. Staff very helpful and chatty. Bit disappointing that the roof bar area was shut for refurbishment, we werent told this on booking and it was one of the reasons i had made the booking. The place is tired and in need of renovation which i believe they're in the process of doing. Super convenient to Liverpool one and some great bars and restaurants nearby. Would recommend as a base for anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud on the weekend but an absolutely fantastic experience from top to bottom. Would re-book again if visiting Liverpool. Fantastic location.
Stayed 2 nights in Jan 2025

4/10 Poor

Natasha

Stayed 1 night in Jan 2025

4/10 Poor

ZHENHUA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good for one night stay with low income
Stayed 1 night in Jan 2025

10/10 Excellent

gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Lovely staff at check in and out. Room was huge . Maybe not a fan of a kettle and cups in a wardrobe! But great hotel and great location.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay for myself and my partner as our first night away without our baby. Room was lovely, I was apprehensive after reading some negative reviews but our stay proved them wrong. Beautiful room, comfy beds. Only negatives I’d say were the heating didn’t work and you could hear the noise from outside. Staff were all lovely and accommodating.
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a night away for my son’s 9th birthday, we have stayed in this hotel 6 years ago, and had a great experience!! When we arrived the staff were friendly we checked in and went to our room, when we got into the room, we was so shocked! The carpet was heavily stained the curtain pole was hanging off the wall and the back of the bed was broken, and the bathroom was dirty with mould all over the shower! I have never had to complain but was gutted with the room so went down to reception, who were nice and apologised but said they was fully booked and only had 1 other room we could have, we accepted it as at 4.30pm on a Friday night in Liverpool city centre we would of struggled to get anywhere else!! The room they gave us on first glance looked ok, but once we got all our stuff in the room, there was a leak from the bathroom upstairs were all the paint was peeling off the ceiling, the laminate flooring was badly damaged, there was a damaged wardrobe in the room and a ripped sofa, and the wall had a leather effect on it which had a thick layer of dust on it!! To say we was disgusted was a understatement! The mattress was a disgrace and all your could feel was the springs, for what is meant to be a 4 star hotel I was absolutely disgusted! Walking round the hotel, there was stained towels on the floor outside the restaurant, holes in the wall that had a board screwed over and badly marked walls!! Probably a great hotel for stag and hen party’s! But not for family’s or couple.
Stayed 1 night in Jan 2025

4/10 Poor

Lord Daryl

Disliked: Cleanliness, property conditions & facilities, room comfort
The place is about to shut down for a refit so the place is left in rack and ruin and no one cares as all have no jobs in a few weeks I felt for the staff but the photos they show is nothing like the rooms you get at all sorry they should just close untill the refit and not rip people off Sorry team you have to work with this going on. Would like to stay after and see your refit.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, huge rooms..beware £50pp deposit!

This hotel is located close to the docks and Liverpool one making it perfect for a weekend away. The cleanliness was of a very high standard throughout the hotel. The rooms are huge!!! With the added bonus of a kitchen, the bathroom had a 4 person jacuzzi and a rain shower. What lets this hotel down is the decor is a little tired in places, the heating system didn’t work but the night shift team brought us heaters within minutes of us asking. The balcony door we couldn’t open, the toilet handle was broken. The sofa coverings were torn and worn and the curtains were not sully secured on one side. The hotel take a £50 deposit per person which after over a week still isn’t refunded. The older Irish Gentleman who checked us in was quite brash and warned us at check in that the hotel was full and we weren’t able to swap rooms…….a little strange as we hadn’t even checked in at that point. I guess he knew about the broken heating and toilet? He was just as sharp when we checked out the following day. The rest of the staff were polite and professional though.
Stayed 1 night in Jan 2025

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked about this property was they location.
Stayed 2 nights in Jan 2025