Note fondée sur 171 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mai 2024 sur Expedia
Housekeeking
The bed wasn't made neither were the towels changed
Commentaires de Gestion de l’hôtel
31 mai 2024 par GM, Gestion de l’hôtel
Hi and thank you for the feedback - for clarity towels are not changed daily as is the case for all hotels. However, if you require additional towels you can ask at reception or any of the team members within the hotel. As per the information in the bathroom, the hotel is trying to reduce its carbon footprint as much as possible. If you do have any issues while staying with us, please make staff aware at the time.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The property was miss leading
Was nowhere near as close to anything as stated when booked
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am sorry to hear that the location of hotel wasn't as expected. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Rooms are looking dated. Bath didn’t drain and shower didn’t work properly.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. We are constantly looking at ways on how we can improve our service and your comments are greatly appreciated. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Lovely hotel.
Publié le 15 sept. 2024 sur HotelsLovely spacious suites . Pool and breakfast both lovely. Will come again.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am delighted to hear that you enjoyed your stay with us and made use of our extensive leisure facilities. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am delighted to hear that you enjoyed your stay with us. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The hotel staff were very helpful and pleasant, especially for he restaurant manager who worked hard helping her staff and meeting customer expectations. The spa facilities were great and the food was very nice. The hotel is not in the centre, just 20 minutes by car.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am delighted to hear that you enjoyed your stay with us. I am happy to hear that you made time to visit our spa and enjoy all the facilities that we to offer. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. We are constantly looking at ways on how we can improve our service and your comments are greatly appreciated. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. We are constantly looking at ways on how we can improve our service and your comments are greatly appreciated. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am delighted to hear that you enjoyed your stay with us. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Lovely rooms, just a bit tatty
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Oliver Rigby , Gestion de l’hôtel
Thank you for taking the time to leave a review on your stay at Best Western Premier Suites Hotel & Spa. I am delighted to hear that you enjoyed your stay with us. I hope that we can welcome you back to the hotel again in the near future. Best regards,Oliver Rigby General Manager
