Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Quality/price
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Raynald,We appreciate your feedback on the value proposition. Your comments will be shared with the team for future improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 sept. 2024
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mike,We are thrilled to hear that you had a wonderful stay with us! If you have any more feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
par un voyageur de MALONE
Publié le 25 août 2024
Great customer service! We will be staying here again!
Commentaires de Gestion de l’hôtel
26 août 2024 par Front Office Manager, Gestion de l’hôtel
Hello Bobbijo, Thank you for taking a moment to leave us an amazing review. We look forward to welcoming you back for another amazing stay.
par un voyageur
Publié le 17 août 2024 sur Expedia
I was a little upset the juice machine was not working. summer time I try not to drink coffee. the room had food in the metal strips that were around the desks. the shower had fruit flys in it. the waffle maker needs to be re calibrated. the waffles come out mushy...
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Mike,We appreciate your feedback regarding your recent stay. We will look into the issues you mentioned to ensure a more pleasant experience for our future guests. Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused during your stay.
par un voyageur
Publié le 16 août 2024 sur Expedia
After a week of camping, I chose this hotel specifically because it had king bed rooms available, which I booked through Expedia.
Pros: good breakfast, pleasant staff, located near many restaurants.
Cons: did not get a king room although my booking and receipt show a reservation for king room (according to the employee at check-in, this is because I booked through Expedia), no room to park our pop-up trailer (were told to park it on the street), cleanliness of the room (there was dirt and a press-on nail in the corner of the bathroom), no mattress protector.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Jose,We appreciate your feedback and are pleased to hear you enjoyed our breakfast offerings and found our staff accommodating. We apologize for any confusion regarding room types and parking options. Your concerns have been duly noted for our team's review. Thank you for choosing to stay with us, and we hope you will consider giving us another opportunity to better serve you in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
Only two small problems-water wasn’t hot enough for showers the two days I was there. The other was that we asked for housekeeping after the first night and they didn’t make the beds or put towels away.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Catherine,We appreciate your feedback and apologize for any inconvenience regarding the water temperature and housekeeping service during your stay. Our team will be informed to ensure improvements are made for future guests to enjoy a comfortable experience.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Stephanie,We are delighted to hear you had a fantastic stay with us! We look forward to welcoming you back again soon.
par un voyageur
Publié le 14 août 2024 sur Expedia
Friendly staff and good breakfast
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Andrea,We appreciate your positive feedback regarding our friendly staff and breakfast offerings. We strive to create a welcoming environment for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.
par un voyageur
Publié le 12 août 2024 sur Expedia
The staff was very nice. Front desk person recommended The Retreat restaurant and we loved it. Thank you!
Commentaires de Gestion de l’hôtel
13 août 2024 par gm, Gestion de l’hôtel
So happy to have you stay with us.
par un voyageur
Publié le 12 août 2024 sur Expedia
The check in was quick and easy. The room was spacious and clean. The bed was very comfortable and the breakfast was wholesome. Hotel staff very pleasant and helpful.
Commentaires de Gestion de l’hôtel
13 août 2024 par gm, Gestion de l’hôtel
Thank you for choosing to stay with us.
