Note fondée sur 469 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2023 par THE PS TEAM, Gestion de l’hôtel
Good Afternoon Richard,Thank you for taking the time to review our property, we are delighted to hear you had a fantastic stay.We hope you visit again soon.
par un voyageur
Almost an excellent experience
Publié le 3 oct. 2024 sur HotelsGreat location - 5 min walk from rail station - Easy to access outside of reception hours, Clean and tidy. Only negative Mattress's are "tired" and need replacing.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura Ops, Gestion de l’hôtel
Dear Tim, Thank you for taking the time to share your feedback! We are thrilled to hear that you enjoyed our location and found everything clean and tidy. We appreciate your input regarding the mattresses, and we'll certainly look into this to enhance our guests' comfort. We hope to welcome you back for an even better experience in the future! Kind Regards Laura
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura Ops , Gestion de l’hôtel
Dear Guest, Thank you for taking the time to review your stay and for the great score! Kind Regards Laura
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura , Gestion de l’hôtel
Dear Susie, Thank you for taking the time to review your stay and for the great score! Kind Regards Laura
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura , Gestion de l’hôtel
Dear Michael, Thank you for taking the time to review your stay and for the great score! Kind Regards Laura
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Lovely apartment and a great location. The throw on one of the beds had dirty marks on it, which brought into the question the cleanliness. Plus there were missing blinds that woke us up early. I would stay here again because of the blinds.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura , Gestion de l’hôtel
Dear Sara, Thank you for your feedback! We are glad to hear you enjoyed the lovely apartment and great location. We sincerely apologise for the cleanliness issue with the throw and the missing blinds. Please know that we take cleanliness seriously and will address these concerns with our team. We appreciate your understanding and would love to welcome you back for a better experience in the future! Kind Regards Laura
par un voyageur
Publié le 13 sept. 2024 sur Hotels
It was very good , we all enjoyed it
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura , Gestion de l’hôtel
Dear Mrs. Maureen, Thank you so much for your positive feedback! We are delighted to hear that you and your group enjoyed your experience. We hope to see you again soon! Kind Regards Laura
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Very good as usual,great staff,throughly enjoyed our stay
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Laura Ops , Gestion de l’hôtel
Dear Catherine, Thank you so much for your kind words! It is wonderful to hear that you enjoyed your stay and appreciate your compliments about our staff. We can't wait to welcome you back for another great experience! Kind Regards Laura
par un voyageur
Publié le 3 sept. 2024 sur Expedia
I had such a wonderful experience with my check-in process. Laura and Kellie were incredibly kind and helpful throughout the entire check-in process, even though I arrived late. Their decision to leave the check-in instructions in a safe was so considerate and made everything so smooth. The apartment itself was lovely, and the location is just perfect - only a 10-minute walk to everywhere. I'm definitely planning on coming back next year! :)
par un voyageur
Publié le 19 août 2024 sur Expedia
It was perfect for our long weekend stay. It’s great that there is parking and it was in a super convenient location for heading into the main area of Liverpool. The lady on the desk was amazing and so friendly. I would definitely stay here again.
