Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Très bon séjour au sein de l’hôtel, bien sûr tout n’était pas parfait (Clim non nettoyé) cependant, tout le reste était très bien, propre, lit agréable et personnel très gentil.
Pour le prix, il s’agit d’une très bonne adresse de passage.
Seul bémol le petit déjeuner qui est quasi inexistant.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Samuel,Thank you for your feedback! We're glad you had a good stay and appreciated the cleanliness, comfortable bed, and friendly staff. We apologize for the air conditioning oversight and will address it. We also appreciate your feedback about the breakfast and will work on improving it. For the price, we’re happy you found value in your stay, and we hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Annie,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Le petit déjeuner reste succin avec café ou thé , jus de fruit, un gâteau.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you enjoyed our breakfast offerings. We'll take your comments into account to ensure a more varied selection in the future. If there's anything else we can do to improve your experience, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
Dans l'annonce, ça disait que le déjeuner était inclus. Ce n'est pas un déjeuner, il y a du café, du thé, du jus et des pâtisseries,
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,We apologize for the confusion regarding the advertised lunch. We understand your disappointment and will review the wording to ensure it accurately reflects our offerings. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gaétan,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 13 mai 2024 sur Expedia
Sur le site du Motel 8, on indique déjeuner compris …
Pas grand chose, café, petit muffin emballé …
Pas fort
Commentaires de Gestion de l’hôtel
14 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for falling short of your expectations regarding our breakfast offerings. We strive to provide a satisfying experience for all our guests and will take your comments into consideration to improve our services. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Sincerely, Hotel Manager
par un voyageur
Be carefull,extra charge (50$) in case !!
Publié le 12 janv. 2024 sur HotelsThey take 50$ extra charge in case of any damage on the room. They were suppose to pay me back within 5 days. Still no refund !!! No news from them !!
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Pierre,We sincerely apologize for the delay in processing your refund, and we understand the frustration this has caused. We take your concerns seriously, and we will investigate the situation to ensure the timely return of your 50 deposit. Please reach out to our customer service or management team with your reservation details so we can expedite the refund process and provide you with the necessary information. We appreciate your patience and apologize for any inconvenience.Sincerely, Hotel Manager
par un voyageur
Publié le 29 oct. 2023 sur Expedia
Super 8 usually offers a good breakfast and it’s one of the main reason we stopped there! We were unhappy to realize that we would have to stop for breakfast elsewhere because the offer was so limited… (Frosted Flakes, raison Brand and coffee)
Commentaires de Gestion de l’hôtel
4 nov. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2023 sur Expedia
A sugar bun and coffee for continental breakfast. CMon do not put on your ads: free breakfast ........ you are laughing at us.
Commentaires de Gestion de l’hôtel
28 août 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest, We appreciate your input and will utilize your suggestions for training opportunities. On behalf of the entire hotel, allow me to apologize for any issues you may have faced during your stay with the level of service you received. Sincerely, Hotel Manager
