Note fondée sur 164 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
The property was as-expected for a small town motel. The parking for the office was right off ofnthe road. By rhe time i pulled into the lot, i was many rooms past.
When i entered the small office, i noticed that it could use a bit of cleaning. It wasn't in disrepair but needed some attention to detail. A middle eastern gentleman entered the small desk area from an adjoining room. He hardly spoke. I deciphered from 1- to 2-word sentences that he needed mu ID. He also asked for my credit card. I inquired about the restaurant that was right besude the motel but he didn't offer much. Again 1- to 2-word sentences.
He didnt tell me that the room we were given was on the back side of the motel so I circled the lot then had to use the roadway to return to the office-side of the building. There is an additional set of rooms on the back side of the property.
The room was as expected. I prefer that there was a standing shower. The towels and bedding were very clean. The worst I can say is the place is dated. There were no loud noises or feelings of being unsafe.
Aside from the customer service aspect, it was a fine place to reat for the night. Taking into account that English isn't the proprietor's first language, i want it known that he wasn't rude - just uncomfortable.
Commentaires de Gestion de l’hôtel
26 août 2024 par Julie Patel, Gestion de l’hôtel
Dear Lindsey,Thank you for your honest review. I’m glad to hear you had a restful stay and appreciated the cleanliness of our rooms. I apologize for the parking inconvenience and any challenges with communication. Finding employees in a small town can be difficult, but we are continuously working to improve.Your understanding and genuine feedback made me smile. We hope to welcome you back in the future!Warm regards,
par un voyageur
Publié le 14 août 2024 sur Hotels
Room was clean and very nice. Bed was a little soft for me. People are nice at front desk. Very reasonable pricing.
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re glad you enjoyed the room and found our team friendly. We appreciate your feedback on the bed and hope to welcome you back for another stay.Best regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your rating. We strive to provide the best experience possible and would love to hear more about how we can improve. If you have any specific feedback, please feel free to reach out to us directly.We hope to have the chance to welcome you back in the future.Best regards,
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you so much for the 5-star rating! We’re thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 8 août 2024 sur Expedia
Unfriendly staff, outdated, toilet worked but rocked when sat on, sketchy neighborhood.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager , Gestion de l’hôtel
Hello Kimberly, thank you for your feedback. We’re sorry to hear about your experience and will address these issues promptly. Your comments are important to us as we work to improve.
par un voyageur
Affordable , quiet , neat stay
Publié le 7 août 2024 sur HotelsThis was a convenient, no frills motel, affordable and accessible room. It was quiet , comfortable bed, even tho could use some updating in paint, etc but clean and everything you need was there. Would stay again. Thank you!
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager , Gestion de l’hôtel
Thank you for your feedback! We’re glad you found our motel convenient, comfortable, and affordable. We appreciate your suggestions on updates and are pleased to hear you’d stay with us again. Hope to see you soon!
par un voyageur
Publié le 16 mai 2024 sur Expedia
Little bar in front of motel
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your rating. We strive to provide the best experience possible and would love to hear more about how we can improve. If you have any specific feedback, please feel free to reach out to us directly.We hope to have the chance to welcome you back in the future.Best regards,
par un voyageur
Publié le 12 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your rating. We strive to provide the best experience possible and would love to hear more about how we can improve. If you have any specific feedback, please feel free to reach out to us directly.We hope to have the chance to welcome you back in the future.Best regards,
par un voyageur
Impressive
Publié le 1 mai 2024 sur Hotels Not fancy kind ,of old school. Very clean wonderful mattress, cold air. Very impressive for the looks of outside not a dump its a strip motel i stayed on back side from office quiet. Cheap and convenient
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager , Gestion de l’hôtel
Thank you for sharing your experience! We're thrilled to hear that you enjoyed our clean rooms, comfortable mattresses, and cool air. It's wonderful to know that despite the exterior, you found our motel impressive and appreciated the quiet setting. We aim to provide a comfortable and convenient stay at a great value. We look forward to welcoming you back in the future!
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your rating. We appreciate your feedback and are always looking to improve. We hope to welcome you back again soon!Best regards,