Note fondée sur 168 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,7 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Expedia
This is the only option in the area other than cabins or vacation homes 4x the price at least. The outside screams motel and you will judge it. But, I will be completely honest, they put us on the lower back facility I didn't even know existed and it was block built but separate from the main, older building. I think it was because we booked through a reputable online company. When we walked in the room was modernly new renovated. Large TV, working mini fridge and microwave. The beds were comfortable and AC and Heat worked great. Being where we were, there wasn't "regulars" or "residents" around like the upper area. Very quiet and with a house right there, safe. This is a motel, know that. BUT, I was very pleased, surprised and will stand behind referring people to stay here and don't be afraid because of pics or reviews. Read where they're from as most come from the "regulars" or locals who are rowdy, partying, or looking for a freebie. I had my teenage son with me and we were completely ok with the stay. Again, I'm only vouching for the rooms I think it started at 220 and ended around 232 (only rooms stand alone on lower back part of the property). There is no coffee, amenities, breakfast or anything, but again, it's a motel and several local spots nearby so just plan accordingly. This is the BEST Motel I've ever seen and with work I've literally stayed at hundreds of hotels over 20 years. I put this as far as cleanliness and comfort just above Comfort Inn, Quality Inn.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par JP, Gestion de l’hôtel
Thank you so much for your thoughtful and detailed review. It means a lot to us to hear how pleasantly surprised you were with your stay, and we’re truly touched to see that the quality of our work resonated with you. We take great pride in providing a comfortable, clean, and safe environment for our guests, so knowing that you and your son felt secure and at ease during your stay is incredibly rewarding. Your kind words about the newly renovated rooms and overall experience are truly appreciated, and we’re especially glad to know that our efforts exceeded your expectations. Thank you again for your recommendation, and we look forward to welcoming you back!
par un voyageur
Publié le 8 oct. 2024 sur Expedia
We liked that it had hard floors instead of carpeting. Loved the memory foam mattress. We had the best night’s sleep.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par JP, Gestion de l’hôtel
Thank you so much for your review! We’re thrilled to hear that you enjoyed the hard floors and had such a restful night on the memory foam mattress. Providing a comfortable and relaxing stay is our top priority, so we’re glad you had such a great experience. We hope to welcome you back for more great nights of sleep in the future!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Very basic; nothing fancy at all. Couldn’t get TV to work. Quiet. Everything very clean. No carpet anywhere. goood for the price.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par JP, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear that you found everything clean and appreciated the quiet environment. We apologize for any issues with the TV and will make sure to address this. It’s great to know you felt the stay was a good value, and we hope to welcome you back for an even better experience next time!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Yikes
Commentaires de Gestion de l’hôtel
12 oct. 2024 par JP, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your experience wasn’t what you expected. If there’s anything specific you’d like to share or any way we can improve, we’d love to hear more. Please feel free to reach out directly!
par un voyageur
Publié le 26 août 2024 sur Hotels
The property was as-expected for a small town motel. The parking for the office was right off ofnthe road. By rhe time i pulled into the lot, i was many rooms past.
When i entered the small office, i noticed that it could use a bit of cleaning. It wasn't in disrepair but needed some attention to detail. A middle eastern gentleman entered the small desk area from an adjoining room. He hardly spoke. I deciphered from 1- to 2-word sentences that he needed mu ID. He also asked for my credit card. I inquired about the restaurant that was right besude the motel but he didn't offer much. Again 1- to 2-word sentences.
He didnt tell me that the room we were given was on the back side of the motel so I circled the lot then had to use the roadway to return to the office-side of the building. There is an additional set of rooms on the back side of the property.
The room was as expected. I prefer that there was a standing shower. The towels and bedding were very clean. The worst I can say is the place is dated. There were no loud noises or feelings of being unsafe.
Aside from the customer service aspect, it was a fine place to reat for the night. Taking into account that English isn't the proprietor's first language, i want it known that he wasn't rude - just uncomfortable.
Commentaires de Gestion de l’hôtel
26 août 2024 par Julie Patel, Gestion de l’hôtel
Dear Lindsey,Thank you for your honest review. I’m glad to hear you had a restful stay and appreciated the cleanliness of our rooms. I apologize for the parking inconvenience and any challenges with communication. Finding employees in a small town can be difficult, but we are continuously working to improve.Your understanding and genuine feedback made me smile. We hope to welcome you back in the future!Warm regards,
par un voyageur
Publié le 14 août 2024 sur Hotels
Room was clean and very nice. Bed was a little soft for me. People are nice at front desk. Very reasonable pricing.
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re glad you enjoyed the room and found our team friendly. We appreciate your feedback on the bed and hope to welcome you back for another stay.Best regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you for your rating. We strive to provide the best experience possible and would love to hear more about how we can improve. If you have any specific feedback, please feel free to reach out to us directly.We hope to have the chance to welcome you back in the future.Best regards,
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Management , Gestion de l’hôtel
Dear Guest,Thank you so much for the 5-star rating! We’re thrilled to know you enjoyed your stay. We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 8 août 2024 sur Expedia
Unfriendly staff, outdated, toilet worked but rocked when sat on, sketchy neighborhood.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager , Gestion de l’hôtel
Hello Kimberly, thank you for your feedback. We’re sorry to hear about your experience and will address these issues promptly. Your comments are important to us as we work to improve.
par un voyageur
Affordable , quiet , neat stay
Publié le 7 août 2024 sur HotelsThis was a convenient, no frills motel, affordable and accessible room. It was quiet , comfortable bed, even tho could use some updating in paint, etc but clean and everything you need was there. Would stay again. Thank you!
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager , Gestion de l’hôtel
Thank you for your feedback! We’re glad you found our motel convenient, comfortable, and affordable. We appreciate your suggestions on updates and are pleased to hear you’d stay with us again. Hope to see you soon!
