Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. If you have any specific concerns or suggestions on how we can improve, please let us know. Your input is valuable to us as we strive to enhance our services.
par un voyageur
Publié le 7 mai 2024 sur Hotels
Séjour d’une nuit arrivée dans l’après-midi, l’enregistrement a été très long. La personne ne trouvait pas la réservation soi-disant. Elle me propose avec un supplément d’être surclassé. Après quelques minutes de discussion. J’ai finalement obtenu la chambre qui était réservée. Chambre très bruyante sous l’escalier à côté de la laverie et du distributeur de glace pour finir petit déjeuner quasi inexistant, à part du café du thé et des gaufres il n’y avait rien d’autre distributeur de jus de fruit hors service le beurre étant sur une table, et non dans un frigo salle de restauration, dedans un etat limite ou en maintenance je ne sais pas je n’y retournerai pas
Commentaires de Gestion de l’hôtel
8 mai 2024 par Jelo, Gestion de l’hôtel
I'm sorry to hear about your disappointing experience. We value your feedback and will address these issues to ensure a better stay for future guests. Please accept our apologies for the inconvenience caused during your visit.
par un voyageur de Toronto
Publié le 14 juin 2023 sur Expedia
Basic Super 8, it has a bed and a shower, staff is helpful, close to highway. I wish the minifrdge had been de-iced: since it is a bit loud, I was hoping to unplug it, but I didn't want to wake up ion a puddle of water. Other than that, it's all as expected.
Commentaires de Gestion de l’hôtel
21 juin 2023 par Jelo, Gestion de l’hôtel
Thank you for taking the time to write a review regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de littleton
Publié le 23 oct. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. If you have any specific concerns or suggestions on how we can improve, please let us know. Your input is valuable to us as we strive to enhance our services.
par un voyageur de MOUNTLAKE TERRACE
Publié le 22 oct. 2024
Breakfast was extremely meager. Only some dry cereal and pancakes, not even any rolls or yogurt. I wouldn't recommend it to anyone.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Jelo, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re sorry to hear that our breakfast offerings did not meet your expectations. Your comments are valuable to us, and we’ll make sure to review our menu options to improve variety and quality.If you have any further suggestions or concerns, we’d love to hear from you. We’re always looking for ways to enhance our guests’ experiences, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
3 star
Commentaires de Gestion de l’hôtel
10 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. If you have any specific concerns or suggestions on how we can improve, please let us know. Your input is valuable to us as we strive to enhance our services.
par un voyageur
Publié le 9 août 2024 sur Expedia
Convenient location for a visit to the Yellowstone National Park. A very simple breakfast.
Commentaires de Gestion de l’hôtel
10 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your review! We're glad you found our location convenient for visiting Yellowstone National Park. It's great to hear that our simple breakfast met your needs. We hope to welcome you back on your next adventure! Safe travels!
par un voyageur
Publié le 9 août 2024 sur Expedia
Upon arrival and check in we entered our room and found that it has not been cleaned since the previous people. The hotel was under staffed and had only one person working. While this person was cleaning our room, as there were no others available, they also had to continually go to the front desk and help others. It took over an hour for our room to be ready. It was tidy but I can't say it felt clean.
After that we slept till an early morning hour when there was a loud banging noise that happened again and again. Then a large group of people must have been leaving and were loud. Sleep was limited.
The breakfast station was minimal, two kind of cereal, one jug of milk and the waffle maker. There was no one around to ask for help.
This is not a place we will ever stay again.
Commentaires de Gestion de l’hôtel
9 août 2024 par Jelo, Gestion de l’hôtel
Thank you for sharing your experience. We're truly sorry for the issues you encountered during your stay, including the delays with your room, noise disturbances, and breakfast concerns. This is not the standard of service we aim to provide, and we apologize for any inconvenience caused.Your feedback is invaluable, and we'll use it to address these matters and improve our services. We hope you might consider giving us another chance in the future.
par un voyageur
Publié le 8 août 2024 sur Expedia
Needs an enclosed dog run.
Commentaires de Gestion de l’hôtel
9 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We understand the importance of an enclosed dog run for you and your furry friend. We are currently exploring options to better accommodate such needs in the future. Your input is valuable, and we hope to offer a solution soon.
par un voyageur
Publié le 8 août 2024 sur Expedia
People were friendly
Commentaires de Gestion de l’hôtel
9 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear you found our team friendly. Your positive feedback means a lot to us. We hope to welcome you back soon!
