Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2022 sur Expedia
Motel très décevant les murs étaient sale des cheveux dans la douche piscine non fonctionnelle sécheuse non fonctionnelle et tout ça pour 204 dollards
Commentaires de Gestion de l’hôtel
9 août 2022 par Lorenzo, Gestion de l’hôtel
Your feedback is very important to us, and I am saddened to hear that we weren't able to meet your expectations during your stay, most especially with the cleanliness of the room and place. Rest assured, this has been shared with the team for proper measure and better handling. Still, hope to see you again soon and to be at a better service.
par un voyageur
Publié le 3 sept. 2024
This was the worst motel we have ever stayed at. Filthy tub and surroundings. I wouldn't bath a dead animal in it. There was about a half inch gap between the door and the frame so you could see the outside, bugs (probably because of the door), no sink plug, no ice machine (even tho they told us there was one). I request a one-half to full refund or I will pursue this issue. No one answers the 406-303-5144 #.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
A little TLC would go a long way.
Publié le 10 août 2024 sur HotelsThe young lady at the front was very curt with her directions and would throw the cards and pens at you on the desk. Not sure if she was having a bad day or not.
The room was nice. The AC worked great, thank goodness. The shower could use some TLC. One you pulled the plunger to activate the shower, there was more water coming out of the faucet then the shower head.
Commentaires de Gestion de l’hôtel
10 août 2024 par Jelo, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We apologize for the experience you had during check-in; we will address this with our team to ensure better service in the future. We're glad to hear you enjoyed the room and the AC. We'll also look into the issue with the shower to make sure it's resolved. Your comments help us improve, and we hope to provide you with a better experience on your next stay.
par un voyageur
Publié le 9 août 2024 sur Hotels
Very dated hotel, shower was terrible and the wifi didn't work.
Commentaires de Gestion de l’hôtel
9 août 2024 par Jelo, Gestion de l’hôtel
Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the shower and Wi-Fi. Your comments are valuable, and we are currently addressing these concerns to improve our facilities. We hope you’ll consider staying with us again to experience our improvements.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Jelo, Gestion de l’hôtel
Thank you so much for your perfect rating! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!
par un voyageur
Not a good place to stay
Publié le 7 août 2024 sur HotelsWe weren't able to stay there (which wasn't a bad thing). The rooms were out dated, not so clean, and issues that they promised another room, but then rented it to someone else. We had made reservations for 3 rooms (4 adults per room) they didn't have rooms ready for us (one king and 2 dble queens and not 3 dble queens) and no air conditioning in one and since we paid on one card the entire reservation/rooms had to be canceled. We ended up staying across the street at econolodge and they were amazing and it was cheaper.
Commentaires de Gestion de l’hôtel
7 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. I’m sorry to hear about the issues you experienced with your rooms and the service. We strive to provide a clean and comfortable stay, and it’s clear we fell short. I appreciate your comments and will address these concerns with our team to improve our service. I'm glad you found a satisfactory alternative at EconoLodge.
par un voyageur de Helena
Publié le 6 août 2024 sur Expedia
Beds were comfy, room was clean. Not real close to a lounge/bar but less than 3/4 of a mile. Restaurants not close either if you want to dine in without fast foods.
Commentaires de Gestion de l’hôtel
6 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback! We're glad you found the beds comfortable and the room clean. We appreciate your notes about the distance to dining and entertainment options. We're constantly working to improve our guest experience and hope to welcome you back in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. If you have any specific concerns or suggestions on how we can improve, please let us know. Your input is valuable to us as we strive to enhance our services.
par un voyageur
Publié le 5 août 2024 sur Expedia
No staff
Barely hot water while shower head was turned on
No nobody would answer number provided
Not worth the price
Commentaires de Gestion de l’hôtel
6 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience you experienced with the hot water and the lack of response. Your comments are valuable, and we will address these issues promptly to improve our service.
par un voyageur
Tired property
Publié le 5 août 2024 sur HotelsA little run down, mold in the shower, very tight room for a family of 4. They knew we were coming (called to confirm check-in time) on a day when it was around 100 degrees, could have had the AC on in the room for us. Took a long time for the room to cool down. Parking lot is extremely tight. Wouldn't stay here again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Jelo, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about the issues you encountered. Your comments about the mold, room size, and air conditioning have been noted and will be addressed to improve our service. We apologize for any inconvenience caused and appreciate your input.
