Note fondée sur 68 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
62 % des clients le recommandent
3,7 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Helis de suisse

service super

Publié le 4 oct. 2013 sur Hotels
Très bon ... Un petit effort est à faire pour le restaurant du soir ... carte plus variée et mets proposés dessus disponibles ...
1 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Expedia
When I made the reservation it was for Livingston MT I have asked for a refund. It is ridiculous that you are in Montana and show a place in Zambia?????
Commentaires de Gestion de l’hôtel
13 juill. 2024 par GM, Gestion de l’hôtel
Good morning Margret,Apologies for the delayed response, however, kindly note that we are in Zambia and not Montana.We hope you will consider visiting us in the future.Kind regards,Cathy
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 mai 2023 sur Expedia
1 sur 5
par un voyageur

Publié le 21 nov. 2022 sur Expedia
Grand entrance - not much inside. Seats are full of insects.
1 sur 5
par un voyageur

Publié le 16 oct. 2022 sur Expedia
Originally we were in the wrong room. Whirlpool was broken door didn’t lock. Management kept saying they were not told. No spray for mosquitoes. Nothing fixed during stay. They had food and tables but no restaurant. Definitely not a four star establishment. One towel for a family. This hotel is very close to Safari Park and the African Queen boat ride. It was very convenient to Victoria falls and other attractions. If the hotel had been run properly It would’ve been a truly stunning and uniquely African experience. The wildlife was literally right outside the property fence this could’ve been one of the finest hotels for visiting the falls and seeing the animals
Commentaires de Gestion de l’hôtel
28 nov. 2022 par GM, Gestion de l’hôtel
Dear KarimThank you for having chosen to stay with us during your visit to Livingstone, however, we regret to hear that we did not meet your expectations and we have taken note of your feedback which is very helpful for us to do better. Kindly note that we do have a brasserie restaurant and we also have tables around the pool area should a guest wish to have their meals outdoor. We also provide insect spray on request and the premises are frequently sprayed against mosquitoes.We hope you will be visiting Livingstone again and I encourage you to please come ans stay with us as you would find things much better.We appreciate your feedback.Kind regards,
2 sur 5
par un voyageur

Publié le 21 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Guest relations, Gestion de l’hôtel
Thank you for your review.
4 sur 5
par un voyageur de Lilongwe Malawi

Publié le 25 avr. 2019 sur Expedia
the closeness to the park the cleanliness and the setting around the compound ,
Commentaires de Gestion de l’hôtel
3 mai 2019 par gm, Gestion de l’hôtel
Thank you for your feedback. We hope you have a great stay with us. Kindly let us know should you require any assistance
5 sur 5
par un voyageur

Publié le 29 déc. 2018 sur Expedia
I stayed here before, 2 1/2 years ago. My family joined me this time and it was a great place to be together and as a base for excursions.
Commentaires de Gestion de l’hôtel
15 janv. 2019 par GM, Gestion de l’hôtel
Thank you for having chosen Chrismar Hotels for your stay whilst in Livingstone and we are very happy to note that you enjoyed your stay with us. We hope you will visit Livingstone again and look forward to having the privilege of hosting you again. Best Regards and have a very Happy and Prosperous 2019.
3 sur 5
par un voyageur de Minneapolis

Publié le 28 août 2018 sur Expedia
We stayed there two years ago, and decided to stay there a night to revisit some memories. We had the same waitress and bartender as two years ago. That was really nice to see. The place kind of seems to be falling apart. Doesn’t seem like many people stay there or it could’ve been just the timing though. It is such a beautiful place. It just didn’t have the same feel to it as last time.
Commentaires de Gestion de l’hôtel
10 sept. 2018 par PR, Gestion de l’hôtel
Dear Jesse, Thank you for having stayed with us and for taking time to let us know about your stay. I agree with you that we need upgrading in certain areas and I am pleased to inform you that we have began to refurbish the rooms and will soon be changing the furniture in the Lobby and Restaurant. I would also like to assure you that we are usually fully booked and during the period you were here two groups had just checked out and we are once again fully booked. I hope you will again visit us in future and hope you will experience a better feeling than even the first time you stayed with us. We appreciate your feedback and look forward to having you stay with us again. Kind regards,
2 sur 5
par un voyageur de Kentucky

Can't go by the pictures or the stars.

Publié le 8 avr. 2018 sur Expedia
The hotel has not been kept up over time. The public areas and rooms are very dated. The rooms are not very clean and they made little to no effort to avoid insects in the rooms. Our room had gaps around the door where anything smaller than a rat could get in. Our room was infested with ants. Other than breakfast, other meals were at Cattleman's which is a restaurant next door. Food was good but took forever to get it. The hotel said free wifi. That was true, although that is only in the lobby. In addition, after the first two hours, their wifi was not connected to the internet. The only redeeming quality about this hotel were the people. The staff was very nice including the manager. She tried to make it right, but we ended up moving to another hotel.
Commentaires de Gestion de l’hôtel
24 juin 2018 par CS, Gestion de l’hôtel
Thank you for your review. Your observations have been well noted.