Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2019 sur Hotels
Magnifique situation dans la brousse
Gentillesse et compétence du personnel
Organisation des activités extérieures parfaite
Commentaires de Gestion de l’hôtel
12 nov. 2019 par Obrana, Gestion de l’hôtel
Dear Bottini
Thank you very much for your compliment to the staff your good reviews, ratings and feed back. It was a pleasure hosting you as our guest. Hope to see you again. Kind regards
par Michel
Publié le 28 avr. 2017 sur Hotels
C était super mais pour le déjeuner inclus c était toujours la même chose
par un voyageur
Publié le 27 août 2016 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Superbe endroit
Publié le 22 févr. 2016 sur Expedia
Pour : sa situation au calme près de la rivière
Contre : le service du personnel principalement au pdj : personne ne se préoccupe de vous
Emplacement : Victoria falls à 4 km - mais il est recommandé d'y aller en taxi (animaux sauvages sur la route)
l'endroit est magnifique - terrasse et piscine près de la rivière -
Calme et sérénité - à 4 km des chutes - mais nécessité de prendre un taxi
point négatif - petit déjeuner quelconque -certains personnels au restaurant pas très actifs
par un voyageur
Publié le 8 juin 2024 sur Expedia
Fantastic. They let us watch the Zambia footballers on TV in amazing heated group room with no minimum order at the bar.
par un voyageur de Blackburn
Publié le 24 mai 2024 sur Expedia
The whole place is well maintained and very clean. Staff were very helpful and polite. The main dining room overlooks the Maramba river and has a huge outdoor balcony area. There weren’t too many mosquitoes and plenty of spray is on hand. Overall it is a lovely resort with quick access to the Falls.
par un voyageur
Publié le 23 mai 2024 sur Expedia
I only stayed one night and I have never stayed in any other place in Zambia so I cannot accurately compare this hotel to the standard of the country. However, this hotel advertised WiFi and there was zero WiFi in our chalet room. Also, there was no phone in our room. Additionally, the food and service were subpar. We got to the restaurant at around 6-6:15, and there are about 4-5 tables full of groups of 4 at each table. None of us had been asked for a drink until 30-40 minutes after we sat down. The service was inhospitable because they simply asked “are you ready to order” after finally arriving to our table. We also watched the staff for 30-40 minutes walk around and move tables and chairs. All 4 staff waiters were too consumed with moving 12 chairs and 5 tables for 30 minutes to adequately service the 20 people waiting to order water, drinks, or food. When the food finally came, it was subpar. The chicken Alfredo was from a can and unseasoned. The Thai chicken noodle salad was adequate but nothing special. The oriental chicken salad was served without dressing and then when the waiter brought dressing, they brought Italian dressing making me think about why they call it “oriental?” The reception staff was extremely standoffish. They were cordial but not welcoming nor warm like the service you might expect from a 3-5 star hotel. The grounds were beautiful. There were plenty of beware of animal signs but we never saw one animal during our one night stay.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Team Maramba River Lodge, Gestion de l’hôtel
Thank you and come again.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2023 sur Expedia
The fact that animals are on the grounds is cool. We saw a hippo on our second night there, it was scary but awesome.
