Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Audrey, Gestion de l’hôtel
We are terribly sorry for anything that might have caused him to complain as the hotel is under meintanance works.
par un voyageur
Publié le 23 nov. 2019 sur Hotels
par un voyageur
Publié le 26 août 2019 sur Expedia
Hi,
when i entered at hotel there was no porter to pick my luggage. then when i enter to room i found so much dirtyness and i found it was not like as per Picture Uploaded in expedia.com.
Secondly, wifi was not performing okay
Thirdly, HOT water is not coming properly and cold water is dirty as coming out from TAP.
Fourth, In breakfast is was so bad, smell around the restaurant was too stinky and bad, you can even stand there.UUUFFFFFF
totatl experience was BAD and TERRIBLE.
par un voyageur
Publié le 8 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2019 par cat, Gestion de l’hôtel
Thanks for rating us . This helps us to know how you feel . We are trying very much to meet your expectations. Hoping that when you retained you can give 9 out of 10
par un voyageur
Publié le 6 nov. 2018 sur Hotels
The food at breakfast was always cold. It was cooked way long before it was served. Mosquitos also caused problems.....you need to treat drainage in addition to spraying the rooms.
par un voyageur
The only good thing about this place is the staff.
Publié le 1 janv. 2018 sur ExpediaDon’t bother staying here, you always get what you paid for.
par un voyageur de Zambia
Not the restful weekend I expected!
Publié le 18 avr. 2017 sur Expedia
Pour : The staff were friendly, the rooms comfortable and the showers once clean very nice. They were able to help book a lodge in Chobe for our Visitors.
Contre : There is need for more sockets (Zambian ) in the room. When you wanted to boil the kettle you had to boil it in the bathroom or unplug the fridge.
Emplacement : There is plenty to do in Livingstone and the Hotel is in a good situation. They also have an information desk.
WE arrived after a long journey to be told we did not have a booking and the Hotel was full. They found us alternative Self Catering Accommodation. It was fine had a single room for our Autistic son as no one else was there. The lady running it was there all the time and slept in the TV room so felt we had to go to bed early and could not relax properly. Had to go out for a meal and get up and cook breakfast not very relaxing. Were told we could check in at 10.30 to our Hotel. We had gone to Church just along the road from the Oriental swan so when we finished Church went to check in to the Hotel. (11.30) rooms not ready. We had a wedding at 13.30 so in the end asked if we could have the rooms so that we could get ready. Could not shower as shower full of hair. It was not pleasant. Asked for a mattress for our son. The Hotel had kindly offered us a third room but it had no adjoining door and our 10 year old son is Autistic so we both needed easy access to each other. Promised a mattress. We came late from the wedding to find no mattress. Our son slept with us. Breakfast was nice self service but most of the food was cold again all food put out at once we came at 0800 for breakfast. Trays hot but lids open. There was no Internet as advertised. Our friends use Whatsapp to communicate to family in Scotland. They were also expecting an important email so we had to go out to Kubu Crafts restaurant to get WiFi. Quite a stressful weekend.
par Bwalya de Lusaka
Refreshing and quiet stay
Publié le 27 avr. 2016 sur HotelsI enjoyed it was nice and refreshing
Recommandé
pour Tout le mondepar un voyageur de Japaan
リーズナブルなホテル
Publié le 8 janv. 2016 sur Expedia
Pour : スタッフの対応がいい
空港から15分、ダウンタウンから5分、ビクトリアの滝（ザンビア側）まで5分離れた静かなロケーションに位置している簡素なホテル。スタッフも親切で、丁寧に対応してくれる。
中華料理レストランが併設されているので、アフリカの食事に飽きたら中華料理をトライしてみるのもいい。室内には蚊帳があり、蚊対策は万全。
