Ratings based on 145 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Hotels
Wonderful hotel great location very helpful friendly service highly recommend
Comment from Hotel Management
Feb. 29, 2024 by Miha , Hotel Management
Thank you very much for your feedback. We wish you'll be back in the future.
by A traveller
Posted Feb. 15, 2024 on Expedia
The property was truly in the centre of the city - a stone’s throw from the river. What a great location and wonderful rooms. We didn’t have the full apartment but our ‘room’ included a vestibule with fridge and kettle, wine glasses and coffee cups - everything we really needed. The Mercator grocery shops (3 of them) were each only 4 minutes walk away. A fabulous stay in a lovely city!
Comment from Hotel Management
Feb. 15, 2024 by Miha , Hotel Management
Dear Katrina,Thank you for taking your precious time to post an excellent review. We hope you return in the future. Best regards
by A traveller
Posted Dec. 20, 2023 on Expedia
We had a great room on the corner overlooking the river. Brilliantly located, and the room was very comfortable. The only thing (and I might have expected something that wasn't offered in the room type) was that there was only one teaspoon and no bowls, but a member of the reception team supplied them when I asked.
Comment from Hotel Management
Dec. 20, 2023 by Jovana, Hotel Management
Thank you so much for the review! We are happy that you had a great stay!
by A traveller
Very disappointed.
Posted Dec. 20, 2023 on HotelsI would not stay here again. Chose this place for our stay in Ljubljana due to the amazing reviews and location but we were very disappointed. It doesn't say this property was half a hostel. It was loud. We got the suite, which was more expensive, but weren't informed that we would be walking up to the 4th floor with our luggage. It was not pleasant. Our unit was also dirty. I had to clean the bathroom myself. There was dried urine on the toilet seat and someone's hair in the bathroom. The floors hadn't been cleaned. Just overall gross. Also, have to walk about a mile to park your car if you have a vehicle. Just be aware.
Comment from Hotel Management
Dec. 20, 2023 by Miha , Hotel Management
Dear Anonymous guest,We need to respond since your review is in complete discrepancy with other reviews. We are sorry that our accommodation did not met expectation but there are a few things we need to clarify. First of all, Kollmann rooms and apartments are not a half hostel. It is true that AdHoc Hostel have the same reception on the ground floor but Kollmann rooms and apartments are located in the separated building. Furthermore, hostel guests are not allowed to be present in the building where Kollmann rooms and apartments are. Secondly, we do not advertise that there is an elevator in the building because there is no elevator. We listed our facilities 100% realistically but apparently you had not red our description before you made a reservation. The building is protected under cultural heritage laws and it was build in 1750. A vast majority of buildings in Europe like ours do not come with an elevator. A property always lists the facilities, amenities which are available at the property. They do not list facilities which are lacking. For instance, if there is no swimming pool listed under facilities than there is no swimming pool available at the property. Similar logic applies for an elevator/sauna/helipad or you name it.Our rate for cleanliness is very high since cleanliness is among our highest priorities. We are very sorry that you did not come to reception regarding cleanliness issue. We assure that each unit is cleaned after each check-out. Of course worker can do a mistake. We just do not understand why you did not come to the reception once you entered the room. Probably because it was cleaned? In 10 years nobody has had experience like you while staying at our place. If there is a mistake from our side we always try to fix the problem as soon as possible, but we must be notified. Now it is too late. Regarding the parking, please do not spread misinformation because everybody can check on the map and see how far parking facilities are located from our house. 99,9% of our guests know that we are located in the historic city center where is no car zone. It is a pedestrian zone. However, the closest parking place in just across the river. The distance is 350m. The second closest parking place NUK 2 is 450 m away. Much less as you wrote.
by A traveller
Posted Dec. 3, 2023 on Expedia
Comment from Hotel Management
Dec. 20, 2023 by Miha , Hotel Management
Thank you very much for your honest review. We hope we will host you again.
by A traveller
Posted Oct. 24, 2023 on Expedia
Location is perfect!! Easy access to everything . Very central location. The loft we got is very cute . Glad we only have carry on small luggage, otherwise we have to walk the stairs to the top floor . Love to stay again next time .
Comment from Hotel Management
Oct. 26, 2023 by Miha, Hotel Management
We would be more than happy to host you again;)
by A traveller
Room with a view
Posted Oct. 15, 2023 on HotelsLovely room conveniently located in front of the river and the shoemakers bridge , spacious, modern and clean with comfortable bed. Would definitely come back here in the future.
Comment from Hotel Management
Oct. 15, 2023 by Larisa, Hotel Management
Thank you for the kind review! We're glad you enjoyed your stay with us and hope to see you again if you decide to visit once more!
by A traveller
Posted Sep. 30, 2023 on Expedia
Excellent location right on river, close to many restaurants.
Comment from Hotel Management
Oct. 2, 2023 by Miha, Hotel Management
Dear Kenneth,Many thanks for your feedback. We wish you all the best in the future!
by A traveller
Posted Sep. 26, 2023 on Hotels
Comment from Hotel Management
Sep. 28, 2023 by Jaka, Hotel Management
Thank you for the review, we really appreciate it!
by A traveller
Great accommodation in fantastic location
Posted Sep. 23, 2023 on HotelsLovely accommodation in a large room with a balcony looking over the river in the Old Town.
Great location and very comfortable.
Comment from Hotel Management
Sep. 28, 2023 by Jaka, Hotel Management
Thank you for the review! We hope you keep us in mind for your (or your friends') next visit to Ljubljana!
