Note fondée sur 510 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par jax de Paris
Publié le 7 juill. 2013 sur Hotels
Un ultrason a l'étage toute la nuit.
Bruit de l'ascenseur. Douche bloquée sur brûlant. Personne pour réparer a partir de 2000. Délicieux petit déjeuner.
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par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur de Wolverhampton
Publié le 19 août 2024 sur Expedia
I like the room and the friendly service i got also got a lift aswell so was easy with my 3 kids to get to my room
par un voyageur
Iris Hotel of Thugs - Room 1
Publié le 18 août 2024 sur HotelsWe booked 4 rooms through Hotels.com and paid all the charges in full . On the day of arrival we checked-in and we have been told to pay 25 GBP per room (100 GBP) total for late check-in ! We were really surprised as this is the first ever time we heard something known as late check-in punishment fees provided we have travelled a lot and never been extorted so harshly for this kind of penalty fees - the person on the reception had very poor customer skills and told us to leave the hotel at 11 pm as a group of 4 children and 5 adults or pay the fine. After much haggling he agreed for us to check-in by paying 50 GBP and get a refund from the manager who will be here at the desk in morning. During checking-out next morning we cannot find the manager for our refund and nobody was helping us and when we increased the pressure on the staff to call the manager or the owner of the hotel - they keep changing their story and finally they get exhausted and called the police on us ! Extremely terrible experience - 2 vans of 6 police personal trying to resolve our refund of 50 GBP. Finally we were advised by the police to leave the premises and contact Hotels.com.
During the process we find out that the hotel is owned by some Pakistani or Indian national possibly a corrupt politician or business person who must be hiding his ill-gotten money here in UK and running this Iris Hotel of Thugs in his country style ! Poor staff at reception were from Pakistani ,Indian , Eastern European.
par un voyageur
Publié le 18 août 2024 sur Expedia
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Expedia
par un voyageur
Publié le 13 août 2024 sur Hotels
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Hotels
Cheap and cheerful x comfortable bed a lovely breakfast x good value x exellent service
