Note fondée sur 715 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Assez froid
Publié le 7 juill. 2022 sur HotelsHotel luxueux mais assez froid. A environ 35 minutes à pieds de la gare
Commentaires de Gestion de l’hôtel
2 août 2022 par Ashley, Gestion de l’hôtel
Hello Assez,
Thank you for your nice review.
par un voyageur
A good value for money, at the price I paid
Publié le 5 mai 2019 sur HotelsI don't get who rate these properties. This hotel had a fair quality for the price but Fantastic, no, not really? I spend 200 night a year in hotels, the is a property I'll go back if I can get the same deal, but nothing justify Fantastic
Commentaires de Gestion de l’hôtel
7 mai 2019 par Lesley, Gestion de l’hôtel
Thank you for your review, hopefully you can get a good deal with us next time you are in the area.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
This is a really nice hotel. The staff are friendly and welcoming. Food was really good. The walk from the car park to reception is quite steep and it’s a bit awkward if you have a heavy suitcase on arrival.
Would be happy to stay again when I am next working in the area.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bron, Gestion de l’hôtel
Thank you Paul for your lovely feedback, we do hope to welcome you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Big, clean and comfortable room overlooking lots of trees. Unfortunately the restaurant was closed but you could have dinner at the bar. The spa was also closed, they did let us know when booking with a reminder a week or two before arrival, so it wasn’t a surprise when we got there.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bron, Gestion de l’hôtel
Thank you Malin for your 10/10 rating, we do hope to welcome you back soon!
par un voyageur
Not pleasant experience
Publié le 23 sept. 2024 sur HotelsNot so good experience as the fire alarm went off with out letting us know and room service was quite disappointing
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to write a review, unfortunately the fire alarm going off is out of our control and we apologise for any inconvenience caused. We hope to welcome you back again soon.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Staff were very welcoming. Rooms were very dated and in need of a refurb. Breakfast was great and staff were lovely it’s only the rooms that let it down.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you Connie for your review and we hope to welcome you again in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great hotel perfect for what we needed.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you Natalie for your review and we hope you return to us again soon!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The reception was excellent. The room was okay. Staining around tub. Tub very hard to access for us. Restaurant was good again service was excellent but menu limited.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you for your review Margaret and we are so glad you enjoyed your recent stay with us.We have rooms with a walk-in shower however, these are limited and based on a first come first serve basis and we can not always guarantee one on check-in so please give us a call next time you book to ensure we can allocate you one of these rooms.We hope to welcome you back again soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Great nights sleep, had a wonderful meal at the local pub as the kitchen was closed, but the breakfast was amazing
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you Phil for your review, we are glad you enjoyed your recent stay with us and we hope to welcome you back again in the future!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I enjoyed my stay overall. Most of the staff were very friendly. I had a nice chat with one of the bartenders. I didn’t catch his name but he was young and a little heavyset. The other chap wasn’t friendly and I think he’d benefit from some feedback and customer service training. It comes naturally to some people but not everyone.
The food was great as well as the wine selections. I thought the food prices were very good. I enjoyed the breakfast too.
My room was comfortable and functional and I sport the sea view alone the ability to crack open the windows at night for some fresh air. Pillows, sheet and duvet were great better than several hotels I’ve stayed in recently.
It’s clear the hotel is still undergoing maintenance and improvements since reopening and I can completely understand. In some places it felt upgraded and then in others worn and dated. I really hope there is continued upgrading of the hotel and staff training and motivation and this place and the people deserve to succeed.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Thank you for your review, we are glad you enjoyed your recent stay with us and we hope to welcome you back again soon.
