Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2023 sur Expedia
We had a nice stay in this hotel that is going to be renovated soon. We recommend it.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Overall very good. Evening meal quite pricey but breakfast rate very reasonable. Lovely swimming pool
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Lovely old building staff friendly and swimming just the right temperature
par un voyageur
Publié le 17 août 2024 sur Expedia
The location was amazing. The facilities were great. I think you’re under new management so the staff was a little bit disorganized, but everybody was very friendly.
par un voyageur
Loved it
Publié le 13 août 2024 sur HotelsLovely place albeit looking tired and worn in places but there are signs of improvements being done so hopefully this should change.
Highlight was the food, both breakfast and evening meal, which was excellent
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur de Hereford
Publié le 13 juill. 2024 sur Expedia
Very mixed - behind the grand appearance there are some real blind spots. Excellent spa, but a very well equipped weights room was only discovered by chance as the sign outside said “Lecture Suite 2”!! Pool nice but overheated. Food not consistent with a 4* establishment - who wants cheap sliced bread for toast in the morning! Our chips one evening were soggy. Many very young staff - under 18 - don’t have experience of customer service. Some days our room was well serviced and cleaned - other days not so. Request for a twin room wasn’t accommodated when we arrived. Reception staff knock off about 9pm so you have to ring a mobile number if you need anything. Mobile reception non-existent and WiFi kept dropping out in our room. Ripped curtain lining. Stained lampshade. Very heavy duvet - in July - we cooked! Absolutely no atmosphere or vibe - the place felt neglected. Has won many awards in the past - but not so recently. Feels like it’s on the slide, or trying to recover. Needs a deep clean. Has masses of potential as it’s a lovely location.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
