Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,2 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 1 août 2024 sur Expedia
Meals are all homemade and fresh. Needs the breakfast to be included in price of the room.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
setting is magnificent,nice choice for breakfast, nut no cereal as advertised. old fashioned rooms but clean and comfortable. a vert pleasant stay
par un voyageur
Pleasant retreat
Publié le 3 juill. 2024 sur HotelsThis hotel has a great view (over the ample car park) of hills and forests. The hotel has solar panels and brews beer.
Room 8 was very pleasant; looked recently decorated - somewhat quirky but I prefer that. Breakfast was great; really good scrambled eggs & mushrooms.
par un voyageur
Lovely room
Publié le 30 juin 2024 sur HotelsLovely room, 4-poster bed with a good sized on-suite. Amazing views of the mountains.
par un voyageur
Lovely hotel in a great location.
Publié le 4 juin 2024 sur HotelsA lovely hotel in a great location. Friendly helpful staff. Beautiful hot home cooked food and a lovely breakfast.
par un voyageur
Totally Disenchanted
Publié le 29 mai 2024 sur HotelsThe whole appearance was of a hotel that was closing down. There was nobody at reception. The man that was tending the gardens opened the door and let us in telling us the keys were on the desk.
There were two bars, both locked. In one there was a sign saying to use the other bar as this one is not in use.
It appeared that the place had been in this state for some time!!
We had booked bed and breakfast (inclusive) but were told they were not doing food. He said he could arrange breakfast at a cost of £10 each!!
He was extremely incommunicative and unhelpful.
There was a sign on the back of the door saying that there was no room service if you were staying more than one day. It also told us that there was extra tea/coffee/milk on a table in reception. There wasn't.
The heat in reception was like that in a sauna, and the lighting was never on.
The rooms were very tired with work needing doing to them.
It was a most unenjoyable experience and I feel that we have been lured there under false pretences.
I won't be going back again and will consider not using Hotels.com again.
If anybody was asking whether to use the Abbey Grange Hotel I would advise them to find somewhere else.
par un voyageur
Barely adequate.
Publié le 25 mai 2024 sur HotelsMost positive comment I can say is, the water was hot..
Bed was Way too soft :-(, pillows hard, carpet sticky, when kettle boils it steams the tv, no reception as such - just a row of keys with names written on paper under them. The bar looked like a cross between deliverance, an old folks home and someone's front room. Place looked kinda derelict as we drove up to it. WiFi was also slower than dial up.
But there was plenty of hot water for a bath, so not all bad.
Needless to say, wont be going back soon..
par un voyageur
Publié le 23 mai 2024 sur Hotels
par un voyageur
Publié le 13 mai 2024 sur Expedia
Rated as 3 star. I arrived and there was a note with my room number and a key. I rang the hotel to see whether I could book dinner and breakfast the following morning. I was abruptly told no, it was room only, albeit there was a sign at the hotel entrance advertising breakfast. There wasn’t even a bar there. The room was adequate, but in dire need of an update. However, the lack of any amenities makes me question the 3 star rating and why Expedia have listed this misleading description on their website. I book all my trips with Expedia and have never had any problems until this week.
