Note fondée sur 50 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 avr. 2023 sur Expedia
Belles prestations, chambre atypique, check in autonome tres pratique, belle décoration, plusieurs équipements, seul bemol nous avons trouvé une paire de chaussettes sale derrière les rideaux face au bureau , mais dans l'ensemble rien à dire, tres beau cadre
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 mars 2018 sur Hotels
1 sur 5
par un voyageur

Publié le 20 août 2024 sur Hotels
Please can I complain about my stay at Greenbank Lodge? I am asthmatic and the room was damp musty and the bathroom was mouldy. All my clothes smelled of mould afterwards and I barely slept. Since leaving I’ve had a chest infection and am on antibiotics having got ill whilst staying there.
2 sur 5
par un voyageur

Mature couple.

Publié le 19 août 2024 sur Hotels
Entrance courtyard needed care and attention. The room had a small settee that needed cleaning. The toilet and shower was dark and not inviting. The bed was comfortable. We had difficulty with the electronic front lock. The fob did not work and the combination code did not work after initial opening. The car park next door in hall street was full for over 24 hours. We only stayed the one night and booked another hotel for our second night.
5 sur 5
par un voyageur

Very good

Publié le 16 août 2024 sur Hotels
A very well thought of hotel,lovely room with separate bath and walk in shower exceptionally clean,will definitely stay here again,was no reception or anyone greeting you but this did not bother me,and there was a free car parking permit in the room which you would not get anywhere else where there is no hotel car park
3 sur 5
par un voyageur

No hot water!

Publié le 4 août 2024 sur Hotels
First impressions: location excellent, in town centre, close to everything. Remote check-in, instructions easy to follow. Bonus of parking permit. Upon entry noticed the hallway smelled musty. However the room was larger than expected and nicely decorated. Bathroom needs some maintenance. Shower head should be replaced, very tatty and full of mold. Toilet and sink not secure and quite wobbly. The bathroom was wet for our entire stay too, after the first use, due to poor design. Floor sopping. Good night's sleep, room quiet, dark and bed comfortable. Had an issue, we woke Saturday morning and no hot water for a shower. Had to boil the kettle to wash in the sink. Came back from a hike at 3.30pm and still no hot water! Contacted the owner/ manager via email, they said was unusual, but unfortunately had no rooms to allow us to use, as fully booked. Offered a credit note, this wasn't useful as probably won't return to Llangollen. We waited another 2 hours till 5.30pm, but still not hot. Ended up washing once again in the sink using the kettle. Not ideal especially when youve been hiking. Quite disappointing, on what otherwise would of been a nice weekend break in a lovely town.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Nice little hotel.

Publié le 10 juill. 2024 sur Hotels
Great little ensuite double room. Comfortable bed and nice powerful shower. Everything is done remotely, but no trouble at all, although THE ROOM KEY IS ON THE TABLE IN YOUR ROOM AND NOT ON THE TABLE IN THE HALL!!!
2 sur 5
par un voyageur

You asked

Publié le 5 juill. 2024 sur Hotels
Room smelt damp throughout stay..slug in hand soap holder one night.
5 sur 5
par un voyageur

Publié le 30 juin 2024 sur Expedia
Great location just a short walk from everything. Free parking close by, clear entry instructions, lovely big room, comfy bed. Will definitely use again!
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Alfie, Gestion de l’hôtel
thank you and glad you enjoyed your stay.