Note fondée sur 109 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par martine de La Reunion
Hotel d'étape pour visiter le Swaziland
Publié le 28 févr. 2015 sur Hotels2 nuits dans cet hotel pour visiter le Swaziland.Pas d'activités ou de visites proposées.
Petit déjeuner buffet copieux . Galerie marchande en face de l'hôtel avec plusieurs restaurants. Plus motel que hotel, un peu vieillissant , mais correct.
par Surfeurfou de france
bon emplacement mais aucune activité le soir
Publié le 15 août 2014 sur Hotelsbon emplacement mais aucune activité le soir a part le casino les bars n'existent plus
par un voyageur
Too bad!
Publié le 27 mars 2014 sur HotelsI had a garden room -- horrible! Unfortunately for me, I was stuck and had to stay my entire 8 days because I made a huge mistake of paying upfront for the entire stay -- big mistake, never again! I saw cockroaches in the room twice... The air-conditioning leaked water, so one side of the bed was always wet and slippery. I stayed 8 days; had to drop 2 extra towels on the floor every day so it absorbs water and the maddening sound of dripping water. The towers were soaked in water each day yet nothing was ever done to fix the issue.
The noise isolation between the rooms is a joke: the garden cottages are separated one from another by a door, made of pressed carton or something like that. The door has a huge opening at the bottom part so you hear literally everything happening in the next room; and I mean... everything...
Very unpleasant to deal with the reception, arrogant and unwilling to help.
par un voyageur
Publié le 27 mars 2014 sur Hotels
I had a garden room -- horrible! Unfortunately for me, I was stuck and had to stay my entire 8 days because I made a huge mistake of paying upfront for the entire stay -- big mistake, never again! I saw cockroaches in the room twice... The air-conditioning leaked water, so one side of the bed was always wet and slippery. I stayed 8 days; had to drop 2 extra towels on the floor every day so it absorbs water and the maddening sound of dripping water. The towers were soaked in water each day yet nothing was ever done to fix the issue.
The noise isolation between the rooms is a joke: the garden cottages are separated one from another by a door, made of pressed carton or something like that. The door has a huge opening at the bottom part so you hear literally everything happening in the next room; and I mean... everything...
Very unpleasant to deal with the reception, arrogant and unwilling to help.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Reasonable standard for the price. Bathrooms need a spruce up and please sort out your shower heads
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Author, Gestion de l’hôtel
Dear AK Amod,
Thank you for taking your time to complete our survey about your stay at Happy Valley Hotel & Casino.
We always appreciate hearing feedback about the experience that we provide, and you may rest assured that Management will take corrective action to continue to improve on the areas that did not meet your expectation.
Assuring you of our best attention always, and we hope to see you at Happy Valley Hotel & Casino in the not-too-distant future
Kind Regards,
Phinley Vilakati
General Managergmhv@happyvalleyhotel.com
par un voyageur
No frills
Publié le 9 sept. 2024 sur HotelsComfortable overnight stay. Nothing to be excited about. Bathroom area looks and feels dated. Little attention to detail in the room and bathroom.
Breakfast - salt & pepper condiments were filthy dirty and not wiped down from previous use by other guests. Disgusted!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Author, Gestion de l’hôtel
Dear Trevor Lukhele,
Thank you very much for your much appreciated feedback about your recent stay at Happy Valley Hotel & Casino.
We always appreciate hearing feedback about the experience that we provide, and your constructive comments about the standard of our bathrooms and the salt and pepper cruets shortfalls, is indeed an area of concern for Managements urgent attention. Please accept our apologies for the service shortcomings and unacceptable experience.
Kind Regards,
Phinley Vilakati
General Manager
email: phinleyv@happyvalleyhotel.com
par un voyageur
Publié le 8 août 2024 sur Hotels
The room was so big and clean. Breakfast was the best. Had struggles getting an iron for my morning outfits which was quite annoying. Otherwise excellent services.
par un voyageur
Publié le 4 juin 2024 sur Hotels
par un voyageur
Publié le 6 mai 2024 sur Expedia
The place is good, so are the staff.
There was no chicken at breakfast.
par un voyageur
Publié le 2 mai 2024 sur Expedia
Friendly staff. Ncamiso (the waiter/server) always helpful and always going the extra mile 10/10
