Note fondée sur 111 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
91 % des clients le recommandent
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 24 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2022 par Stephen, Gestion de l’hôtel
Hi Thanks for your review………..our hotel closed 3 weeks ago, so clearly this review isnt a true review, but thanks anyway Regards Townhead Hotel
5 sur 5
par un voyageur

Gem of a hotel

Publié le 3 nov. 2021 sur Hotels
So every now and again you discover a gem of a hotel, this was in that category. Just a few minutes from the motorway, easy to find, centrally located in the town, free and ample parking. On arrival in the hotel, was greeted by a very friendly young lady who checked me in, took my dinner reservation and showed me to me room. The room was a good size for one person, bed was comfortable and the room was modern, bright and well equipped. Dinner was excellent, top service, great food and reasonable prices cant fault a thing. Breakfast the next day was pretty much the same, great start to the day and sadly checking out and leaving, I would say whole heartedly that the next time I am in the area that this will be my go to choice of hotel. Seriously cannot think of a single negative or slightly negative thing to say.
5 sur 5
par un voyageur

One night stopover in Lockerbie

Publié le 3 oct. 2021 sur Hotels
Everything was very good for a one night bed breakfast with extra dinner booking. The dinner booking for 7pm was very disappointing due to no food till 8pm. However, when the food came it was delicious
5 sur 5
par un voyageur

Publié le 27 sept. 2021 sur Expedia
Very friendly staff, spotless and comfortable rooms and fantastic food in the restaurant. Will be back.
5 sur 5
par un voyageur

Publié le 22 sept. 2021 sur Hotels
Enjoyed or stay, comfortable, and friendly staff. Only thing missing was a residents lounge.
5 sur 5
par un voyageur

Publié le 11 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2021 par Stephen , Gestion de l’hôtel
Hi Jeff Thank you very much for your review and 10/10 score We hope to see you again soon Regards Stephen & Team
4 sur 5
par un voyageur

Publié le 15 août 2021 sur Hotels
Staff and service fantastic. Issue with time of check out being different than Hotels.com.
Commentaires de Gestion de l’hôtel
11 sept. 2021 par Stephen, Gestion de l’hôtel
Hi Alan Thank you for your review and pointing out the issue with check out times. I will look i to this Regards Stephen & Team
2 sur 5
par un voyageur

Over-priced, over-stated, underwhelming

Publié le 29 juill. 2021 sur Hotels
Very disappointing; overpriced, over-stated, underwhelming. Food was well presented but over-cooked and altogether poor. Certainly not worth the extortionate prices. The reception during check was unwelcoming and the room very small. This stay was part of a group of stays in various hotels, this was the most expensive but sadly the worst.
Commentaires de Gestion de l’hôtel
29 juill. 2021 par Stephen , Gestion de l’hôtel
Dear Guest I really do not know what to say here in reply to this however I suppose I was expecting this. I note that you have chosen to make this review “anonymous”, however we remember you completely due to the unmannerly, and totally disrespectful way in which you treated my team during your stay. I am just going to leave this review where it is, as a matter of respect to my hard working team, and to save you the embarrassment of the realisation that people reading this will see this review for what it is Regards Stephen and Team.
5 sur 5
par un voyageur

Publié le 24 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2021 par Stephen , Gestion de l’hôtel
Hi Heather Thank you for staying with is here at the Townhead Hotel It is always great to know what our customers have to say and we are all glad you had a wonderful time Hope to see you again soon Regards Stephen & Team
2 sur 5
par un voyageur

Publié le 18 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2021 par Stephen , Gestion de l’hôtel
Dear Guest Thank you for your reservation and for staying with us I notice that you have left us only 4 out of 10 as a score and we would really like to understand where things didnt work out as they should Please give us a call so we can try and rectify any issues Regards Stephen
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