Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 déc. 2024
par un voyageur de Fort Stockton
Publié le 20 sept. 2024 sur Expedia
Restful sleep…
Commentaires de Gestion de l’hôtel
21 sept. 2024 par vp, Gestion de l’hôtel
We are very much grateful having your positive feedback. Moreover , we are pleased to know that you have enjoyed your stay with AMERICAS BEST VALUE INN. Thank you very much for praising our hospitality. Have a nice day. God bless you.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Told front desk room had roaches and nothing was done so I checked out
Commentaires de Gestion de l’hôtel
16 sept. 2024 par vp, Gestion de l’hôtel
We are thankful to you for letting us know about the roaches in the room. We really feel sad and apologize for the inconveniences during your stay with us. We will consider your feedback as our failure in hospitality and work on it quickly. Have a beautiful time ahead. God bless you.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Cortains did not cover light from outside
Commentaires de Gestion de l’hôtel
9 sept. 2024 par vp, Gestion de l’hôtel
Hi, Good afternoon, We are very much thankful to you for placing your feedback. We hope you have enjoyed your stay with us except one or two things. We have considered your suggestion and will work on it shortly. Thank you so much for everything. Have a blessed day.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It is just terrible. Like after heavy bombing, they try to put together something for the customer
Commentaires de Gestion de l’hôtel
9 sept. 2024 par vp, Gestion de l’hôtel
We appreciate you for your feedback. We are very unhappy to know that you had bad experience with us. We apologize for the inconvenience during your stay with us. We will try our best for customer satisfaction. Have a wonderful day.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par vp, Gestion de l’hôtel
HI, Good morning, We appreciate you a lot from the bottom of the heart for selecting our hotel for the stay and encouraging us by placing a positive feedback. We are very pleased to know that you have enjoyed your stay with ABVI. Thank you so much for every thing. Have a wonderful day.
par un voyageur
Publié le 14 août 2024 sur Expedia
So much trash and furniture outside my room like they were treating a room for bed bugs. I felt unsafe. Saw cockroaches in my room. I wont be returning.
Commentaires de Gestion de l’hôtel
15 août 2024 par vp, Gestion de l’hôtel
We appreciate you for staying in our hotel and placing your feedback. We apologize for the uncomforting condition out side your room. It is right that there was room furniture but we will take care of it as early as possible. Thank you very much. Have a wonderful day.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par vp, Gestion de l’hôtel
Hi, good morning. We appreciate you for selecting our hotel for the stay and posting a positive review . We are glad to know that you have enjoyed your stay and liked our hospitality. Thank you very much and have a wonderful day.
par un voyageur
Publié le 9 août 2024 sur Expedia
This property looked like it was clean, but it really was not clean. Took my shoes off the floor was dirty and sticky. They had a phone with no cord and the TV was the same, no local channels. You had to use your account to there Netflix, bravo, Disney, prime, and so on. Which I did not use. I don’t recommend this place to anyone.
Commentaires de Gestion de l’hôtel
9 août 2024 par vp, Gestion de l’hôtel
Hi, good morning, Thank you so much for your feedback. We appreciate you for letting us know about our loopholes. We will take care of it. We apologize for not providing tv channels of your interest. Have a wonderful day.
par un voyageur
Publié le 8 août 2024 sur Expedia
Although our stay was good, I had requested a late checkout and apparently the guy who checked me in the day before didn't make a note on it. In the morning, the guy who checks the rooms just walked in. If I hadn't had the top latch locked, he would've been standing at the foot of the bed. I brought my concern to the receptionist in the office and he apologized. He said the guy was new, but there was also no note on the late checkout. Communication is important, so please, if you have a late checkout, make sure they write it down so nobody goes in your room without knocking. Other than that, the stay was good.
Commentaires de Gestion de l’hôtel
8 août 2024 par vp, Gestion de l’hôtel
Hi good morning. We appreciate you for you have thrown lights on the importance of communication between employees for good hospitality. Thank you very much for that. We feel pleasure to know that you enjoyed the stay. Have a wonderful day. God bless you.
