Note fondée sur 164 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
So much trash and furniture outside my room like they were treating a room for bed bugs. I felt unsafe. Saw cockroaches in my room. I wont be returning.
Commentaires de Gestion de l’hôtel
15 août 2024 par vp, Gestion de l’hôtel
We appreciate you for staying in our hotel and placing your feedback. We apologize for the uncomforting condition out side your room. It is right that there was room furniture but we will take care of it as early as possible. Thank you very much. Have a wonderful day.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par vp, Gestion de l’hôtel
Hi, good morning. We appreciate you for selecting our hotel for the stay and posting a positive review . We are glad to know that you have enjoyed your stay and liked our hospitality. Thank you very much and have a wonderful day.
par un voyageur
Publié le 9 août 2024 sur Expedia
This property looked like it was clean, but it really was not clean. Took my shoes off the floor was dirty and sticky. They had a phone with no cord and the TV was the same, no local channels. You had to use your account to there Netflix, bravo, Disney, prime, and so on. Which I did not use. I don’t recommend this place to anyone.
Commentaires de Gestion de l’hôtel
9 août 2024 par vp, Gestion de l’hôtel
Hi, good morning, Thank you so much for your feedback. We appreciate you for letting us know about our loopholes. We will take care of it. We apologize for not providing tv channels of your interest. Have a wonderful day.
par un voyageur
Publié le 8 août 2024 sur Expedia
Although our stay was good, I had requested a late checkout and apparently the guy who checked me in the day before didn't make a note on it. In the morning, the guy who checks the rooms just walked in. If I hadn't had the top latch locked, he would've been standing at the foot of the bed. I brought my concern to the receptionist in the office and he apologized. He said the guy was new, but there was also no note on the late checkout. Communication is important, so please, if you have a late checkout, make sure they write it down so nobody goes in your room without knocking. Other than that, the stay was good.
Commentaires de Gestion de l’hôtel
8 août 2024 par vp, Gestion de l’hôtel
Hi good morning. We appreciate you for you have thrown lights on the importance of communication between employees for good hospitality. Thank you very much for that. We feel pleasure to know that you enjoyed the stay. Have a wonderful day. God bless you.
par un voyageur
Not to happy.
Publié le 5 août 2024 sur HotelsThe hotel itself is in bad shape, the room we had was in pretty bad shape, the sheets looked dirty, the door and the walls were damaged, and the toilet had leak. The pool the water was green, and you couldn't swim in it.
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
We are very unhappy for the inconvenience situation that you faced during your stay with us. We apologize from the bottom of the heart. We appreciate you for posting your feedback which are really eye opener. Thank you so much for every thing. Have a beautiful day.
par un voyageur
Publié le 5 août 2024 sur Expedia
Parking needs alot of repairs
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
Hi, Good morning. We appreciate you for choosing our hotel for the stay. You are absolutely right .Our parking area really rough. We are working on it. Thank you so much for the review . Have a wonderful day.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
Thank you so much for the feedback. We appreciate you a lot for choosing our hotel for the stay. We are delighted to know that you have enjoyed your stay with us. You have given us a new strength to boost our hospitality. Have a wonderful day.
par un voyageur
Publié le 5 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
Thank you so much for the feedback. We appreciate you a lot. We are pleased to know that you are a satisfied guest. Have a beautiful day. God blessed you.
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff was very nice
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
We appreciate you from the bottom of the heart. We are very pleased to know that you have praised our hospitality. Thank you so much . Have a wonderful day.
par un voyageur
Publié le 5 août 2024 sur Expedia
Convenient and quiet
Commentaires de Gestion de l’hôtel
6 août 2024 par vp, Gestion de l’hôtel
W e are very excited to have your positive feedback. Thank you so much for selecting our hotel for your stay. You have enjoyed your stay with AMERICAS BEST VALUE INN is a matter of pleasure for us. Have a good one.
