Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024
Always a joy staying here!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Dee, Gestion de l’hôtel
Good Morning Kendrick,Thank you for being a loyal Guest and thank you for your review. Our Guest is our family and we look forward to your return visit.Have An Amazing Day,Detra
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Dee, Gestion de l’hôtel
Good Mornin Ron:Thank you for choosing Red Roof Locust Grove for your lodging and thank you for your review. We try hard to make our Guest comfortable and we look forward to you next visit with us in the future.Have A reat, Safe Day,DETRA
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Great location with large rooms
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Jayson, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Locust Grove. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory and the location, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Jose, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Locust Grove appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future.I'm so glad we earned your perfect rating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Red roof inn
Publié le 22 août 2024 sur HotelsGreat stay
Commentaires de Gestion de l’hôtel
22 août 2024 par Dee, Gestion de l’hôtel
Good Morning Guy,Thank you for your review and thank you for choosing Red Roof Inn for your lodging. We appreciate you, and look forward to your next visit.Have A Great Day,DETRA
par un voyageur
Publié le 15 août 2024 sur Hotels
When i checked in my room, i had to pack back up and move rooms because the a/c was not working.
Commentaires de Gestion de l’hôtel
17 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Dear Valued Guest, Thank you for telling us about your stay at the Red Roof Inn Locust Grove. I am disappointed that your experience was less than ideal due to the AC not being to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Expedia
Convient location. Walls a little thin.
Commentaires de Gestion de l’hôtel
13 août 2024 par Dee, Gestion de l’hôtel
Good Morning Lawrence,Thank you for choosing Red Roof Locust Grove for your lodging and thank you for your review. We try hard to make our guest comfortable and we look forward to your return visit. We sincerely appreciate you for being one of our Valued Guest.Have An Amazing Day,DETRA
par un voyageur
Publié le 7 août 2024 sur Expedia
Not sure how this hotel has as many good ratings as it does. Upon checking in, I was told there was no hot water, but still charged the $100 deposit. Walking through the hotel to get to my room, it's dirty. My bed was covered in hair and I had to request new bed sheets. It was really late when I checked in unexpectedly, or else I would have went else where. When I left the next day, the elevator was broken so I had to take all of my luggage down 3 flights of stairs. Do not recommend this place at all.
Commentaires de Gestion de l’hôtel
8 août 2024 par Dee, Gestion de l’hôtel
Good Morning Nicole,Thank you for staying with us and thank you for your review! I apologize for not meeting your expectations.We will check into this matter and get it resolved. Lightning hit our elevator box, and it has been restored, I'm so sorry for any inconvenience you experiencedWe can only pray that you give us a chance to do better.Have A Lovely Day,Detra
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Dee, Gestion de l’hôtel
Good Mornin Rachelle,Thank you choosing Red Roof Locust Grove for your lodging and Thank you so much for your review! People can always find the bad, but very seldom the good. We try hard to accomendate our guest and meet their needs. We look forward to your return.Have A Wonderful Day,DETRAGeneral Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
room was so poor and uncomfortable
It's lot diffrent than review ,
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dee, Gestion de l’hôtel
Good Morning ;Thank you for booking with Red Roof Inn Locust Grove, and thank you for your review. I apologize for our property not being what you expected, we will try harder to make it more comfortable for our valued guest in the future and hope you ive us another try.Have A Great Day,DETRA
