Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024
Always a joy staying here!
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Dee, Gestion de l’hôtel
Good Morning Kendrick,Thank you for being a loyal Guest and thank you for your review. Our Guest is our family and we look forward to your return visit.Have An Amazing Day,Detra
par un voyageur
Publié le 15 août 2024 sur Hotels
When i checked in my room, i had to pack back up and move rooms because the a/c was not working.
Commentaires de Gestion de l’hôtel
17 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Dear Valued Guest, Thank you for telling us about your stay at the Red Roof Inn Locust Grove. I am disappointed that your experience was less than ideal due to the AC not being to your liking. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Expedia
Convient location. Walls a little thin.
Commentaires de Gestion de l’hôtel
13 août 2024 par Dee, Gestion de l’hôtel
Good Morning Lawrence,Thank you for choosing Red Roof Locust Grove for your lodging and thank you for your review. We try hard to make our guest comfortable and we look forward to your return visit. We sincerely appreciate you for being one of our Valued Guest.Have An Amazing Day,DETRA
par un voyageur
Publié le 7 août 2024 sur Expedia
Not sure how this hotel has as many good ratings as it does. Upon checking in, I was told there was no hot water, but still charged the $100 deposit. Walking through the hotel to get to my room, it's dirty. My bed was covered in hair and I had to request new bed sheets. It was really late when I checked in unexpectedly, or else I would have went else where. When I left the next day, the elevator was broken so I had to take all of my luggage down 3 flights of stairs. Do not recommend this place at all.
Commentaires de Gestion de l’hôtel
8 août 2024 par Dee, Gestion de l’hôtel
Good Morning Nicole,Thank you for staying with us and thank you for your review! I apologize for not meeting your expectations.We will check into this matter and get it resolved. Lightning hit our elevator box, and it has been restored, I'm so sorry for any inconvenience you experiencedWe can only pray that you give us a chance to do better.Have A Lovely Day,Detra
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Dee, Gestion de l’hôtel
Good Mornin Rachelle,Thank you choosing Red Roof Locust Grove for your lodging and Thank you so much for your review! People can always find the bad, but very seldom the good. We try hard to accomendate our guest and meet their needs. We look forward to your return.Have A Wonderful Day,DETRAGeneral Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
room was so poor and uncomfortable
It's lot diffrent than review ,
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Dee, Gestion de l’hôtel
Good Morning ;Thank you for booking with Red Roof Inn Locust Grove, and thank you for your review. I apologize for our property not being what you expected, we will try harder to make it more comfortable for our valued guest in the future and hope you ive us another try.Have A Great Day,DETRA
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Doesn’t look like the pictures. Kind of run down. Hard to find the entrance into the driveway. GPS kept taking me the wrong way. Staff was nice, just disappointed with the look of the hotel.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Dee, Gestion de l’hôtel
Good Morning Christine,Thank you for choosing Red Roof Inn Locust Grove for your lodging and thank you for your review.We had a lot going on over the weekend, but we survived. We try hard to make our guest comfortable and feel at home, if we did not meet your expectations, I sincerely apologize . I can only hope you give us a chance to make it up to you in the furture.Have A Great and Safe DayDetra Eady - Gen. ManagerRed Roof Inn Locust Grove
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Clarice, We at the RED ROOF INN LOCUST GROVE are thrilled to have earned your scoring of 8/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Floyd,Thank you for choosing to stay at our RED ROOF INN LOCUST GROVE. I appreciate your 8/10 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Beautiful and very clean room. Staff was great. Very welcoming atmosphere and staff.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Katherine,Thank you for always choosing our RED ROOF INN LOCUST GROVE as your choice of stay. It is great to be of service to you and to provide you with a great room, a welcoming atmosphere and good staff service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Thank you again for sharing your comments with us. We look forward to hosting you again in the future to provide a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
