Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
par un voyageur
Publié le 17 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Shayla,Thank you for posting the review. We are happy to know that your experience was good in the hotel and that you have a good rating of our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Logan OH review
Publié le 17 oct. 2024 sur HotelsThe hotel is not new or fancy, but fine for the price. The pillows were uncomfortable, room small but serviceable.
The breakfast buffet was nor great. They had no Decalf coffee, (which we have never encountered before). No in-room coffee maker either. There was not much appealing to eat, and it was freezing cold. Some people seemed to find the food ok. It is close to the highway and Hocking Hills
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your detailed feedback. We're glad to hear that you found the hotel to be a good value for the price and appreciated its convenient location near the highway and Hocking Hills. We apologize for the discomfort caused by the pillows and the lack of an in-room coffee maker. We will also look into improving the breakfast buffet and ensuring decaf coffee is available. Your comments about the temperature and food variety will help us make the necessary adjustments. We appreciate your input and hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Loved everything except the carpet was dirty against the walls.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Shelly,Thank you for your wonderful feedback! We're thrilled to hear that you loved your stay overall. However, we apologize for the cleanliness issue with the carpet. We’ll ensure our housekeeping team addresses this promptly. Your comments help us improve, and we hope to welcome you back for an even better experience next time.Sincerely, Hotel Manager
par un voyageur
Smoke
Publié le 16 oct. 2024 sur HotelsStopped in for night. Musty smell when we walked in. Smelt like smoke in room.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Clarence,We're sorry to hear about the musty and smoky smell in your room upon arrival. This is not the experience we want for our guests, and we’ll work to address these issues with our housekeeping team. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 oct. 2024 sur Expedia
I was expecting more option in breakfast menu..
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Saqib,Thank you for your feedback. We appreciate your input regarding the breakfast menu and understand that more options would enhance the experience. Your comments will be taken into consideration as we work to improve our offerings. We hope to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Aubree,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Thank you! Reasonable prices for a nice weekend stay.
Delicious breakfast!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Leslie,Thank you for your kind words. We're thrilled to hear you enjoyed your weekend stay and found our prices reasonable. It's great to know the breakfast was a highlight for you as well. We look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Judy,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
