Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024
Unfriendly front desk person. Very limited breakfast with TINY paper plates! Room was very clean.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Robert,Thank you for your feedback. We're glad to hear that you found the room very clean, as we prioritize cleanliness for all our guests. However, we apologize for the unfriendly service at the front desk and the limited breakfast options. We'll address these issues to improve the experience for future stays. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
It was great, would stay again.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great stay and would choose us again. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Was musty smelling, poor maintenance in the room, leaking bathtub fixture, paint pealiing from ceiling above the shower, the sink handle fell off just turning on the water. Unfriendly guy at front desk. Thick dust on lamp shades, still cost over 200 to stay. Not worth it.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tim,We’re sorry to hear about the issues you experienced with the room's condition and the service you received. Your comments are important to us, and we’ll address them with our maintenance and front desk teams to ensure improvements. We appreciate your input and hope for a chance to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Deborah,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Chad,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
We got a suite with a hot tub, which the drain leaked so it would not hold water and it was apparent they did not clean the jets anytime recently. The night stand was covered in something sticky, and there were cobwebs with spiders going from the nightstand lamp to headboard!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Nicole,We're truly sorry to hear about the problems you encountered with the hot tub, the cleanliness of the nightstand, and the presence of cobwebs. This is not the standard we aim to provide, and we will address these concerns with our housekeeping and maintenance teams immediately. Your feedback is crucial in helping us improve, and we appreciate you taking the time to let us know. We hope to have the opportunity to offer you a much better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
A nice property but a bit dated considering the price.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Thomas,Thank you for your feedback. We're glad you found the property nice, but we understand that the dated condition in relation to the price is a concern. We appreciate your comments and will use them to guide our efforts to update and improve the property. Your input helps us enhance the overall guest experience, and we hope to provide a better value during your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
No hand soap, broken TV upon arrival knowing the room was booked for that weekend
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We sincerely apologize for the lack of hand soap and the broken TV in your room upon arrival, especially when your stay was pre-booked. This falls short of the experience we aim to provide, and we will address this with our housekeeping and maintenance teams to prevent future occurrences. We appreciate your understanding and hope to offer you a more seamless stay on a future visit.Sincerely, Hotel Manager
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jeanne,Thank you for your incredible 10-star rating! We are so delighted that you had a wonderful time with us, and we look forward to welcoming you back soon! Your kind feedback means a great deal to us, and we hope to make your next visit even better. Thank you again!Sincerely, Hotel Manager
