Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback and 6/10 rating. We're sorry to hear that your stay didn’t fully meet your expectations. We’d appreciate any details you can provide about what could have been improved. Your input helps us make necessary improvements, and we hope to have the opportunity to offer you a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Médiocre
Publié le 10 juin 2024 sur HotelsMoquette collante. Téléphone à sonner à 6h30. Eau de la douche pas vraiment chaude. Air de la piscine étouffant.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the inconveniences you experienced during your stay. We're sorry to hear about the issues with the carpet, the early morning phone call, lukewarm shower water, and the stifling air in the pool area. Your feedback is valuable, and we're addressing these issues to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
par un voyageur
Bonne adresse a recommander
Publié le 20 juin 2023 sur Hotelspar un voyageur
Bonne étape
Publié le 1 juill. 2019 sur HotelsTrès bonne étape sur la route entrée Salt Lake City et Grand Teton. Une belle surprise. Piscine et jacuzzi après des heures sur la route très agréable. Chambre très agréable avec un trésor Bonn accueil. Bon petit-déjeuner
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Jessica N, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 17 oct. 2024
The building is a bit rundown, but it is clean and the service is good.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect 5 out of 5 rating! We're glad to hear you found the hotel clean and enjoyed the service. Your feedback is valuable to us as we continue to improve our facilities. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The rate was great and the staff were excellent. The rooms were mostly clean and comfortable. We had a problem with the fridge and they fixed it when they said they would.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 4/5 review! We're glad to hear you enjoyed the great rate and found our staff excellent. It’s wonderful that we could resolve the fridge issue promptly. Your feedback helps us maintain our standards, and we look forward to welcoming you back for another comfortable stay!Sincerely, Hotel Manager
par un voyageur de PEORIA
Publié le 22 sept. 2024 sur Expedia
People above me were super noisy two nights in a row. I had it booked for 6 days and nights and they didn't even bother to change my towels until the 5th day, and the cleaning crew only did half a job and left cleaning supplies in my room. I had to keep asking for new towels. The breakfast is just a few items, cheap waffle maker, coffee, and little else. And they charged more than you would expect for a cheap hotel.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback, and I sincerely apologize for the issues you encountered during your stay. Noise disturbances, inadequate housekeeping, and limited breakfast options are not acceptable, and we appreciate you bringing these matters to our attention. Your experience is important to us, and we'll take immediate steps to address these concerns. We hope you’ll consider staying with us again for a better experience.Sincerely, Hotel Manager
par un voyageur
Great value
Publié le 20 sept. 2024 sur HotelsThe room was clean, and the beds were newly made. There were plenty of towels and toiletries available. We would definitely stay here again during our visits.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback and for rating us 8 out of 10! We're glad to hear that you found the room clean and appreciated the ample towels and toiletries. It’s wonderful to know you would choose to stay with us again during your visits. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Toilet did not work
par un voyageur
Publié le 17 sept. 2024 sur Expedia
It’s convenient when I’m in town to work.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 4 out of 5 review! We’re glad to hear that our location is convenient for your work trips. Your feedback is appreciated, and we look forward to welcoming you back for your next visit. If there’s anything we can do to enhance your stay, please let us know!Sincerely, Hotel Manager
