Note fondée sur 282 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Had to wait about two hours at the lobby to get the key to my room. Unacceptable!!!!!
Also, I requested to change the reservation, I was told they couldn’t do it.
Not happy at all with this hotel.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par cc, Gestion de l’hôtel
I'm sorry you weren't happy with your stay. We can NOT make changes to any 3rd party reservations, if you book through a 3rd party website the reservations come to us as is and adjustments simply cannot be made. Your wait however sounds unacceptable and we will be looking into this matter.
par un voyageur
DEPLORABLE ACCOMODATIONS
Publié le 26 sept. 2024 sur HotelsDecided to not stay for even one night, let alone two, that I prepaid. We checked in and out the first evening without using the room. The entire facility is in tremendous need of being updated and your promotional pictures exhibit only your false advertising. I would like a full refund!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par cc, Gestion de l’hôtel
Apologies for your expectations not being met upon arrival at our hotel.
par un voyageur de Jersey City
Publié le 15 sept. 2024 sur Expedia
You get what you paid for
Commentaires de Gestion de l’hôtel
17 sept. 2024 par cc, Gestion de l’hôtel
I'd like to apologize for your stay not being less than desirable.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Had to switch to switch rooms after checking in because the toilet didn’t flush in the first room, 2nd room wasn’t terrible, rooms and hall way very outdated, the shower curtain the bathroom as disgusting, woke, housekeeper banged on our door the next morning at 9am to see if we had checked out yet?? Breakfast was biscuits and gravy that was cold.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par cc, Gestion de l’hôtel
We'd like to apologize for failing to meet expectations.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par cc, Gestion de l’hôtel
Thank you for staying with us and for the review!!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The rug was sticky. They make a point to make your bed. Breakfast on picture online look like is not the same. They offer only eggs as protein. Cold cereal, waffles, yogurt, some sweets stuff, oatmeal, apple juice and orange juice. Fruit only banana..
Commentaires de Gestion de l’hôtel
4 sept. 2024 par cc, Gestion de l’hôtel
Thank you for staying with us and for your review. We will use this information to better serve our guests in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Very nice rooms. Clean
Commentaires de Gestion de l’hôtel
25 août 2024 par CC, Gestion de l’hôtel
Thank you for staying with us!! Hope to see you again soon!
par un voyageur
Publié le 17 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area, and to give you a better stay on a future visit. Best Regards,Aries Connects World Customer Team
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards,Aries Connects World Customer Team
par un voyageur
Publié le 12 août 2024 sur Hotels
Everything we wanted was provided and staff was friendly and helpful. Breakfast was average. Having an excellent Mexican restaurant in the same building was great.
Commentaires de Gestion de l’hôtel
13 août 2024 par cc, Gestion de l’hôtel
Thank you for staying with us!
