Note fondée sur 812 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Front Desk, Gestion de l’hôtel
Dear Emmanuelle,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,Foram J.Junior Guest Service Manager
5 sur 5
par un voyageur

Un oasis à Londres

Publié le 4 juin 2024 sur Hotels
J’étais arrivée très tôt après un voyage de nuit et on m’a trouvé une chambre malgré que c’était plusieurs heures avant l’heure normale, sans me demandant un supplement. C’était le début d’une très bonne expérience de gentillesse et service. L’hôtel est très bien placé à Covent Garden, pas bruyant, et chambres bien équipées et d’un bon design, moderne, chic et calme.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Asif, Gestion de l’hôtel
Dear Mary,Thank you for choosing Hotel Amano Covent Garden and for sharing your wonderful experience with us!We're delighted to hear that our team was able to accommodate your early arrival and provide you with exceptional service from the moment you arrived. Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled that you found our location convenient and our rooms well-equipped and stylish.It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable stay in the heart of Covent Garden!Warm regards,Asif HossainNight ManagerHotel Amano Covent Garden
5 sur 5
par un voyageur

Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Front Desk, Gestion de l’hôtel
Dear "Ghizlene",Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,JessicaGuest Services Manager Hotel AMANO Covent Garden
5 sur 5
par un voyageur

Nous avons été comblés

Publié le 27 mai 2024 sur Hotels
Personnel très sympathique et serviable : de vrais professionnels !
Commentaires de Gestion de l’hôtel
28 mai 2024 par Asif, Gestion de l’hôtel
Dear Serge,Thank you for your kind words! We're delighted to hear that you were overwhelmed by the friendliness and professionalism of our staff at Hotel Amano Covent Garden. We pride ourselves on providing exceptional service, and it's wonderful to know that our team made a positive impression on you.We hope to welcome you back soon for another outstanding stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden
4 sur 5
par un voyageur

Publié le 11 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Jeremiah F, Gestion de l’hôtel
Dear Virginie,Thank you for taking the time to leave a review following your recent stay with us at Hotel AMANO Covent Garden.I am delighted to read that you thoroughly enjoyed your AMANO experience.We look forward to welcoming you back in the near future!Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden
5 sur 5
par un voyageur

Publié le 31 mars 2024 sur Expedia
Very nice hotel in a cool area Covent Garden close to many great spots in town
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Asif, Gestion de l’hôtel
Dear Lindsay,Thank you for sharing your feedback about your recent stay at Amano Covent Garden. We're delighted to hear that you found our hotel to be very nice and that you enjoyed our location in the cool area of Covent Garden, close to many great spots in town.If there's anything specific you enjoyed about your stay or if you have any preferences for your future visits, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back to Amano Covent Garden for another enjoyable stay.Best regards,Asif HossainNight ManagerHotel Amano Covent Garden
4 sur 5
par un voyageur

Excellent mais chambre tres sombre

Publié le 5 janv. 2024 sur Hotels
L'etablissement est merveilleusement situe pres de Covent Garden, moderne, decor feutre, tres agreable et tres calme. Le seul bemol est l'eclairage des chambres, vraiment trop sombre et peu pratique.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Tolga, Gestion de l’hôtel
Thank you for having taken the time to give us your feedback.We are happy to hear that you loved the location of Covent garden and your room being very pleasant plus very quiet and the décor of the hotel.We are sorry to hear that the room you stayed in did not have the expected lightening.We look forward to welcoming you back at Hotel Amano.
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 janv. 2024 par Front Desk, Gestion de l’hôtel
Thank you for having taken the time to give us your feedback.We look forward to welcoming you back at Hotel Amano.Tolga
5 sur 5
par un voyageur

Publié le 18 oct. 2023 sur Hotels
Excellent accueil
Commentaires de Gestion de l’hôtel
19 oct. 2023 par Asif, Gestion de l’hôtel
Dear Hadi ,Thank you for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had an excellent welcome at Hotel Amano Covent Garden.Providing a warm and inviting welcome to our guests is of utmost importance to us, and we are delighted to know that our efforts made a positive impression on you. Our dedicated team takes pride in creating a hospitable and friendly atmosphere for all our guests, ensuring that your stay begins on a positive note.We appreciate your feedback and your choice to stay with us. If there is anything specific that stood out to you during your welcome or if there are any additional details you would like to share, please feel free to let us know. Your comments help us continue to improve and provide exceptional service to all our guests.Thank you once again for choosing Hotel Amano Covent Garden. We look forward to welcoming you back for another outstanding experience in the future.Warm regards,Asif HossainNight managerHotel Amano Covent Garden
4 sur 5
par un voyageur

Publié le 3 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2023 par Jeremiah F, Gestion de l’hôtel
Dear Alix,Thank you for choosing Hotel AMANO Covent Garden for your recent stay and for taking the time to share your comments with us.We aim to provide our guests with the best experience and I am disappointed to read that we have failed to meet your expectations on this occasion. Please be assured that I have shared your feedback with the team and it will be used to improve the service we provide to all our valued guests.We hope to have the opportunity to welcome you back to Hotel AMANO Covent Garden.Kind regards,JeremiahGuest Services ManagerHotel Amano Covent Garden