Ratings based on 672 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2024 on Hotels
Lots of fruit flies in the bat/ eating area.
Comment from Hotel Management
Oct. 16, 2024 by St James Hotel and Club, Hotel Management
Dear Guest Thank you for taking the time to share your feedbackWe sincerely apologize for any inconvenience caused. Please rest assured that we have taken immediate and comprehensive measures to fully resolve this issue.It is disheartening to learn that this situation detracted from your visit, as we are dedicated to providing a pleasant and high-quality experience for all our guests. Your feedback is invaluable to us, and we are committed to using it to drive continuous improvements.
by A traveller
Posted Oct. 14, 2024 on Hotels
Comment from Hotel Management
Oct. 14, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Oct. 12, 2024 on Expedia
Great location, but a little rough around the edges. Compact rooms for the price and rather noisy.
Comment from Hotel Management
Oct. 14, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Oct. 12, 2024 on Hotels
Comment from Hotel Management
Oct. 14, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Oct. 4, 2024 on Expedia
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Oct. 3, 2024 on Expedia
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Ciaran McGee
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Sep. 28, 2024 on Expedia
Great staff in a small boutique format property.
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
by A traveller
Posted Sep. 28, 2024 on Expedia
This property is located in a great spot in west London. Near the action but not so close it’s noisy or too busy…staff was very friendly and helpful.
Comment from Hotel Management
Oct. 10, 2024 by St James Hotel and Club, Hotel Management
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members.Looking forward to welcome you again soon. Kind regards Ciaran McGee Assistant Front of House Manager
