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Hampton by Hilton London City

4.0 star property
4-star eco-certified hotel near Tower Bridge

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Photo gallery for Hampton by Hilton London City

Front of property
Restaurant
Room, 1 Queen Bed, Accessible
Free daily on-the-go breakfast
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12-20 Osborn Street, London, England, E1 6TE
  • Tower Bridge
    ‪18 min walk‬
  • Tower of London
    ‪19 min walk‬
  • London Bridge
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

London

City center stay.Your stay at this Shoreditch hotel places you within 2 miles (3 km) of Tower Bridge and Tower of London. London Bridge and London Eye are also within 3 miles (5 km).

What's nearby

  • Tower Bridge - 18 min walk - 1.6 km
  • Tower of London - 19 min walk - 1.7 km
  • London Bridge - 5 min drive - 2.5 km
  • London Eye - 9 min drive - 4.8 km
  • Big Ben - 10 min drive - 5.3 km

Getting around

  • Aldgate East Station - 3 min walk
  • Fenchurch Street Station - 12 min walk
  • London City Airport (LCY) - 24 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Exmouth Coffee Company - ‬1 min walk
  • ‪Zoom East Kitchen & Bar - ‬3 min walk
  • ‪Efes - ‬1 min walk
  • ‪Grounded - ‬1 min walk

About this property

Hampton by Hilton London City

4-star eco-certified hotel near Tower Bridge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Hampton by Hilton London City. A complete renovation of Hampton by Hilton London City was completed in May 2023.

This 4-star London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Built in 1997
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London City offers 129 air-conditioned accommodations with safes and hair dryers. Digital television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Thai

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Hotel London
Hampton by Hilton London City Hotel
Hampton by Hilton London City London
Hampton by Hilton London City Hotel London

Hampton by Hilton London City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1188 reviews
Rating 8 - Good. 458 out of 1188 reviews
Rating 6 - Okay. 88 out of 1188 reviews
Rating 4 - Poor. 23 out of 1188 reviews
Rating 2 - Terrible. 20 out of 1188 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bismah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities
That’s hotel is very nice & clean also service is supper like morning breakfast . I m enjoy my trip with family in nine nights & thanks al staff
Stayed 9 nights in Dec 2024

8/10 Good

ABDUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2024

6/10 Okay

Eve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, staff need to be more friendly
Hotel was nice and good location Great for a stay in London and better than choosing a budget hotel. Unfortunately the customer service let it down and the staff did not make us feel welcome of have a friendly manner
Stayed 1 night in Dec 2024

8/10 Good

Fatima

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities; room and bar/reception area. Great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

NIGEL, Newtownards

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean,modern,comfortable hotel. Staff friendly and helpful, Breakfast was tasty with good variety of hot and cold quality products. Hotel great location, right beside Aldgate East underground station, yet very quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for one night on Saturday 14th December. From check-in to check-out, we loved everything about this quality hotel. The security is excellent, the staff are very helpful and everywhere is very clean. Most importantly though for us, our room was everything we could have wished for. Extremely clean and facilities which included: kettle with tea and coffee etc, hairdryer, iron, safe. The bathroom was perfect and spotlessly clean also.It had a superb rainfall shower along with an extra handheld showerhead should you choose to use it instead/as well. To top it all off, our large king-size bed was super comfortable with the best pillows. The hotel now includes a complimentary breakfast, which is your typical buffet affair. We both enjoyed this very much on the Sunday morning before we checked out. We highly recommend this hotel and would definitely stay here again should we need to stay in London. A well deserved 5***** award from us 🤗
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location. Fantastic staff Close to underground
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were a really good size Breakfast was excellent. Something for everyone Staff at front reception really friendly and accommodating, looking after our bags before checking in and after checking out
Stayed 3 nights in Dec 2024

8/10 Good

hylton

Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Great location, easy to check in, clean and a good price. This is a great spot if you need to be in East London and need somewhere to lie your head. Super close to the District Line/Aldgate East station. Even though Brick Lane and Whitechapel Road are busy, you don't hear the noise
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very clean. Modern looking. Breakfast was great.
Stayed 2 nights in Nov 2024

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Really nice hotel and great, helpful, friendly staff. Only thing we didn't like was you cannot open the windows for fresh air. Air con only.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel is fairly new and modern. We had rooms facing the city and could see the shard. Rooms were quiet, surprisingly spacious and well cleaned daily. Staff throughout the hotel were very welcoming and friendly. Complimentary breakfast was the same each day but it was a good hearty spread. Hotel is well connected by underground and bus services. Check out was processed by Junaid who was exceptionally friendly and professional
Stayed 7 nights in Nov 2024

4/10 Poor

Karolina

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff and good gym!
Gym is well stocked with new equipment, clean and bright. Staff is kind and cheerful and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asvini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff members all very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, and made such an effort for our son’s birthday. The hotel was incredibly clean and the room was spacious. Close to the tube stations. Breakfast was very busy (half term), but good choice.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. It was close to the tube, close to Brick Lane, lots of dining options nearby, great buffet breakfast included, wonderful staff. The list goes on and on. I felt very safe here. The room was clean and had a gorgeous view of the city. We will stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

GIORGI

Stayed 6 nights in Oct 2024

8/10 Good

Jenny

Stayed 2 nights in Oct 2024