Ratings based on 98 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Astor Reception, Hotel Management
Thansk Clara-Maria
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Astor Hyde Park Reception , Hotel Management
Thanks for your review.
by A traveller
Posted Aug. 1, 2024 on Expedia
The accommodation was really great for someone travelling solo, the staff was really friendly and helpful ! Got to meet alot of amazing people.
Comment from Hotel Management
Aug. 2, 2024 by Alice, Hotel Management
Thanks for your review! See you next time.
by A traveller
Posted Jul. 18, 2024 on Expedia
Staff were lovely and helpful. Check in and check out were smooth.
Property does NOT have an elevator which was an issue as I had a huge suitcase. Rooms also do not have hair dryers and towels included in the stay. Instead you must rent which is quite ridiculous. I understand this is to prevent theft but there are other ways around this. Please consider them.
Area is near Gloucester Road tube station (10min walk) and right outside Hyde Park.
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks for taking the time to leave your review. We are so glad you enjoyed our central London location and friendly team. We can confirm hair dryers can be borrowed for reception for free and towels can be hired for 3.50. Thanks again!
by A traveller
Posted Jul. 11, 2024 on Expedia
It's very well located, the rook size is fine but it was very dirty! The room was probably not cleaned before my arrival and there was old dust everywhere. The floor had hair from previous guests and the bathroom was not properly cleaned since a long time. There was no toilet paper and for towels you need to pay £ 3,50 even booking a twin room.
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks for your review. We can confirm our rooms are cleaned daily. Our friendly reception team is available 24 hours to address any concerns you have. We can confirm towels are available to hire at reception for 3.50. Towels are complimentary for our private dorms. Thanks again!
by A traveller
Posted Jul. 9, 2024 on Expedia
Having the kitchen I can cook in hostel feel like home
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks so much for your review. We are so happy you felt at home staying with us. Hopefully see you soon!
by A traveller
Posted Jul. 5, 2024 on Expedia
Staff were very friendly and location was great!
Comment from Hotel Management
Jul. 26, 2024 by Alice, Hotel Management
Hi Ethan, thanks so much for your feedback. We are so glad you enjoyed our central London location and friendly team. Hopefully we will see you soon!
by A traveller
Posted Jul. 5, 2024 on Expedia
I enjoyed my stay.
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks for your awesome review! We are so glad you loved your stay. Hopefully we will see you soon!
by A traveller
Posted Jun. 28, 2024 on Expedia
nothing
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks for your awesome review! So glad you enjoyed everything about your stay. Hopefully we can welcome you back soon!
by A traveller
Posted Jun. 27, 2024 on Hotels
No towels. Watered down and useless soap and conditioner.
Fan was great
Mattresses not so good
Good location but too far from the airport
Comment from Hotel Management
Jul. 19, 2024 by Alice, Hotel Management
Hi, thanks for taking the time to leave your feedback. We are so glad you enjoyed our central London location. We can confirm we have towels available to hire at reception for 3.50. Thanks again!
