Ratings based on 943 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 2, 2024 on Expedia
I liked how everything was walkable and very close to the underground (train).
Comment from Hotel Management
Oct. 2, 2024 by Prabhin - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we look forward to welcoming you again in the near future. Kind Regards,
by A traveller from Peachtree City
Posted Sep. 28, 2024 on Expedia
Charming hotel and staff are friendly and helpful. I love the area 5 minutes walk to PIMLICO station and 20 minutes walk to Victoria station and Buckingham Palace. The hotel is basic. The room and bathroom is small and no AC. It’s okay. Just what I need for 2 nights stay.
Comment from Hotel Management
Sep. 28, 2024 by Prabhin - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we look forward to welcoming you again in the near future. Kind Regards,
by A traveller
Posted Sep. 27, 2024 on Expedia
Dirty,really small room, carpet in the room and stairs dirty.It’s not worth for 320$ canadian for 1 night
Never reserve any hotel Western again
Bad experience
by A traveller
Posted Sep. 14, 2024 on Hotels
Basic hotel with average amenities, decent price considering it’s in central London. Clean, well run, though a bit dated and quite small. No complaints about service. Well located not far from Victoria station. A few cafes and restaurants in the vicinity. Neighbourhood felt safe at night.
Comment from Hotel Management
Sep. 14, 2024 by khader - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we look forward to welcoming you again in the near future. Kind Regards,
by A traveller
Posted Sep. 14, 2024 on Hotels
Not good. Nice staff but dirty 80s room. Floor boards was wonky. Felt like a wacky warehouse. Shower took a long time to get hot. Going around the hotel felt like a faulty hotel 1980s dirty theme. Sorry but won’t be stating here again
Comment from Hotel Management
Sep. 14, 2024 by khader - FOH, Hotel Management
Dear guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope you give us another opportunity to provide a better experience next time. Kind Regards
by A traveller
Posted Sep. 12, 2024 on Expedia
Comment from Hotel Management
Sep. 14, 2024 by khader - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we look forward to welcoming you again in the near future. Kind Regards,
by A traveller
Posted Sep. 1, 2024 on Hotels
Comment from Hotel Management
Sep. 1, 2024 by khader - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we are pleased to hear that you liked our hotel. We look forward to welcoming you again in the near future. Kind Regards,
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by Prabhin - FOH, Hotel Management
Dear guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope you give us another opportunity to provide a better experience next time. Kind Regards,
by A traveller from New Waverly
Posted Aug. 17, 2024
The elevator didn't work. Glad we were only one flight up. I thought I booked a property with air conditioning, this hotel didn't have a/c. The breakfast was good but overpriced.
Comment from Hotel Management
Aug. 17, 2024 by Prabhin - FOH, Hotel Management
Dear guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope you give us another opportunity to provide a better experience next time. Kind Regards
by A traveller
Pleasantly surprised
Posted Aug. 13, 2024 on HotelsBased on some of the other reviews, we didn’t know what to expect, so we were pleasantly surprised! The front desk people were very helpful answering questions and calling taxis for us. Yes the room and bathroom were very small, but we had everything we needed for our 2 night stay. Air conditioning would have been nice since we came during a heat wave, but we always travel with a tiny 6” fan, so it moved the air around just enough. We did not have the breakfast so can’t comment on it. We would stay here again if we came back to London in the future.
Comment from Hotel Management
Aug. 13, 2024 by Prabhin - FOH, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. We appreciate your feedback, and we are pleased to hear that you liked our hotel. We look forward to welcoming you again in the near future. Kind Regards,
